Libala South Executive Lodge — Hotel in Lusaka Province

The facility has no good customer services, the receptions was using an already reserved room and left her bag on the bed who does that. The bathroom has no shower and expect people to shower from a tap. Remove the word executive from your facility because your standards are very poor. The least you can do is to offer money back when one complains about ur standards. We live in modern times where one can book and you have the responsibility to provide with accurate pictures of the facility. It's a scam to showcase good pictures while you give rooms that are in bad conditions. I would not recommend it to others and I left without...

It's okay. Rooms are self contained. No air conditioning but a fan is available. They do have a television. The beds are very comfortable. Housekeeping cleans everyday. Rooms move fast so make a reservation in advance. They do cater as well but order in good time because food...

Employ people who are good at customer services not those chaps who are so unprofessional and act like idiots. A client is talking to them and they are acting like clown and other clients have to bang the gate because theirs no gateman just making noise. A...