Asenga Executive Lodge Livingstone — Hotel in Southern Province

On several occasions I have lived at Asenga Lodge in Livingstone. I have always enjoyed my time and some staff have been helpful. On this occasion I am very disappointed I booked and was told my booking is no longer available which I have no problem with that is fine. Neither did I demand anything, I just asked for advise for my 50% deposit which I already sent. Understandably, the money was sent to a number which they lost the pin for. All I sought was a solution on the way forward, no anger no nothing. NOW MR MALAMBO RUDELY CALLS ME BACK TO TELL ME IT WAS MY FAULT TO SEND THE DEPOSIT. I calmly asked him if he was blaming me and he proudly said yes. Fine, that's fine, I will simply never come back. Otherwise the rest of the...

I made a booking a day prior to my arrival, called the day of my travel to confirm my coming. I arrived at the lodge in the night and they had no record of my booking, by shear lucky there was one room left which I took but had issues; no hot water, tv was not working and door could not lock properly from outside. Had to change room after two nights but new room had short curtain on the glass entrance door which is a nuisance in the night when light comes through from the outside and when people are passing in the corridor and tv was not working either The place is quiet, nonetheless and the beds are...

I have always found Asenga lodge to be amazing. The parking space is small, but it is nice. One can tell that a great deal of thought and effort has gone into creating a welcoming and comfortable environment for guests.

However, during my recent visit, I couldn't help but notice that some areas could benefit from additional lighting. While the current lighting setup is adequate, I believe that increasing the brightness or adding more lighting fixtures would greatly enhance the overall experience for visitors -- my...