Cityzen — Local services in Yerevan

We used to enjoy this place, but unfortunately, the quality of service has declined significantly. Most of the staff are very young (under 18), which isn’t an issue in itself, but there’s no proper management to guide them. They spend more time on their phones than engaging with the children, showing little enthusiasm for their work.

The organization is poor—many rooms are empty, and instead of staff actively facilitating activities, parents have to search for someone and repeatedly call them over. Given the high price, the number of activities is surprisingly limited, and the lack of attentive service makes the experience frustrating. Overall, we’re very disappointed and won’t...

Cityzen in Yerevan offers an immersive experience for children, simulating a mini-city with various professional settings such as banks, beauty salons, and medical centers. It's designed for educational and recreational activities, allowing kids to role-play in diverse professions. The kids really enjoyed their visit and learned about various professions through games. Importantly, they learned that you must earn money before you can spend it. Some 'professions' add money to their wallets, while others require them to pay to participate. Additionally, I appreciate that all experiences are conducted under the guidance of...

A serious issue for children—all the staff are on their phones. I even saw one employee using TikTok instead of teaching kids about environmental awareness. Rather than focusing on their work, they were distracted by social media while in the play area. This is a serious concern, as all the staff seem more engaged with TikTok than with the children.

Instead of being an educational space, they focus on teaching children and young girls about manicures, pedicures, and hairdressing, which is not a constructive or meaningful way to...