We recently had our wedding at Twin Waters Golf Club, and we couldn't have been happier with our choice!
From the initial tour to the final moments of our special day, the entire experience was flawless.
The venue is absolutely stunning, with beautifully maintained grounds and elegant interiors that provided the perfect backdrop for our ceremony and reception.
The staff at Twin Waters Golf Club went above and beyond to ensure everything ran smoothly.
Their attention to detail, professionalism, and warm hospitality made us feel at ease throughout the entire planning process.
On the day of our wedding, everything was perfectly organized, and the team was incredibly attentive to our needs and those of our guests. They even moved our entire ceremony to the wet weather option when the rain started setting in (during the ceremony).
Our friends and family were so impressed with the venue and the seamless execution of our event.
We can't thank the team enough for making our wedding day truly unforgettable. And a special thanks to Lily who coordinated everything!
If you're looking for a venue that offers both beauty and exceptional service, we highly recommend Twin...
Read moreHired a bike from the resort we are staying at to ride down to the golf club for a game of golf to be met with refusal as we did not have collared shirts. After a 50 dollar bike hire fee ONLY for the purpose of golfing this is ridiculous. It was not disclosed on the phone call we had when making our bike hire, even though we ASKED. And after making the bike ride to be told no we had wholly wasted our day. As I do not disagree with a dress code on a course I feel this is something we should have been told when we were on the phone with the pro shop, especially if someone asks about a dress code and is told there isn’t one apart from shoes, and no swimmers, then is refused because of the dress code. This is not to mention the scoff we were met with when we wanted to hire clubs, as if we were expected to bring our clubs on the plane with us from NSW? Terrible customer service, terrible attitude and clearly only looks out for their top paying members and not visitors. No single golfer should be looked down on for not being a local...
Read moreFantastic course in great condition at the moment, but had some of the worst customer service I can remember in recent memory upon checking in. Went to book a tee time for 2 adults and 1 child online. Wasn't able to select a child rate, so called the pro shop and asked if I could pay over the phone (which they wouldn't let me do, nor would they reserve a tee time for me without making payment). Pro shop attendant requested I book / pay for 3x adults online and they'll refund me the difference on the day. Walk into the pro shop on the day and they wouldn't refund me the difference, and wouldn't apologise for the inconvenience / me being given the wrong information. Just asked "do I remember who I spoke with" ... as if it would be normal to remember a bloke's name 5 weeks later. Offered a paltry bucket of balls and trunders instead. No ownership / terrible customer service. Shame this occurred as otherwise the course was in great nick and we had...
Read more