Cedar Creek Orchard — Local services in Thirlmere

I don't know what to say. I used to go to this farm every year to pick peréimmons. The farm here is amazing. But this year I am very disappointed with your service, I am really confused to say this but this is also my opinion that I want to contribute so that you can serve better and optimize. your profits.

Positive: I booked for 6 people. But when I arrived, there were only five people and they refunded me right at the appointment time. I'm really grateful for this And the young female staff here are very enthusiastic to help and serve us wholeheartedly, including the tractor driver who is also very friendly.

The young fruit juice saleswoman was also very enthusiastic about introducing samples to us

Negative: I didn't like the way the fruit picking guider treated us at that moment. The moment we entered farm, it was starting to rain. Including my family and other families, no one has a rain cover, then we saw a small gazebo and ran into it to avoid the rain. But the Guider in the raincoat just wanted us to stand outside, be closer to him just to focus on listening to his presentation on how to pick persimmons. I don't understand how he thought he could do that. We spend money to come here for entertainment, not to torture ourselves. During rainy times like this, we cannot enter the farm to pick without a rain cover. Not only my family but other families also have elderly people and children who cannot stand being in the rain and cold weather. Why couldn't he wait for the rain to stop so he could talk to us later?!?

We were here for two hours and picked nearly 70kg. We were happy to pay. Every time we come here our bill is never less than $200. When my children saw the seller introducing juice samples, they really wanted to try it and a young saleswoman was very happy to introduce them to us. My two kids tried the apple juice sample and they wanted to try another juice that was more cloudy. But the old saleswoman said something that I found very disappointing and offensive. She said “only one, that’s it” and didn't even bother to look at our faces. She cut off my desire to buy juice. I don't understand why she can serve customers like this, causing your shop to lose fruit juice revenue from us. At that time we were the last guests of that day I remember that day my bill was more than 500$ and I could have been willing to pay more for fruit juices but that made us disappointed and angry. My family did not want to return to your farm again in future. Because we think you're...

Bad truck experience. I am 34 week pregnant with my 4 year old daughter and my husband who is carrying a little trolley. The truck can fit max 4 adults in one line. When there are plenty of seats at the back, the truck driver kept asking us to squeeze with 2 other adults in one row. (Excuse me? Can’t you see my big pregnancy belly + a 4yo kid + a mini trolley? Ridiculous!) The same thing happened when we were on the way back with the same driver. What’s wrong with him? All I can see is he wants to finish the job earlier without being sympathetic to pregnant women and kid.(we went on a Saturday with long queue waiting to get on the truck, he wants to take as many ppl as he can in one go) Overpriced persimmon!! The entry fee is $12/adult, and $7 if your kid is over 3 yo. That is a total of $31 just to enter the orchard. The persimmon itself is charged at $8/kg. I have to say the quality of the fruit is good. But when I return home and share the persimmons with my mum, my mum showed us the persimmons that she bought at $3.99/kg which are with the same quality! I felt shame on myself with paying x3 price on the persimmons! (If you do the calculations, you will know how expensive these persimmons are charged at this orchard) Also to note, when we go pick the fruits in the orchard, the orchard owner saved much of money in hiring labour to pick up the fruits. I cannot believe they are still charging us at such a high profit margin when they’ve already saved bunch of money in hiring labour. Isn’t it greedy? I am definitely...

Today we're visiting Cedar Creek Orchard a 4th generation family-run fruit farm near Picton, about an hour's south west of Sydney CBD! We're following a day in the life of Nathan and his dad Mark. Nathan's great grandfather I Hugo was an immigrant from Estonia and first bought the farm all the way back in 1937! At first it was a chicken farm, before they planted the first apple trees in the '50s. In the '60s, Nathan's grandfather (who he calls 'Pa') built an incredible apple juicing machine from scratch.

Today, the farm features over 20000 fruit trees growing apples, peaches, nectarines and even persimmons! Nathan takes us on a farm tour on the back of his tractor to show us all of the different trees. When the season's ripe, you can come in to pick your own fruit. Nathan and dad Mark now produce apple cider while continuing on Pa's love for juicing too, using the very same apple juice machine! Yes, it's still going strong! Pa was the type to build things to last.

Powerhouse Food: Producers is a series we're doing all year long with

@powerhousemuseum where every month, we go behind the scenes with a Western Sydney food producer to learn their story, traditions and the processes in what they do. I'll be taking you along for the journey, but if you would like to join the program and experience it first-hand you can sign up on their website! (Iimited spots available!) Cedar Creek Orchard, Thirlmere @cedarcreekorchard...