Ethnographic Complex Genger — Local services in Aitos

We used to love this place. Visited regularly for many years, with friends & relatives often. It was our favourite restaurant. The traditional food used to be great along with traditional crockery, table cloths & experience. Staff were happy & good with customers. BUT...... It has changed...... On a number of visits over the last 2 or 3 summers including this autumn we have been very disappointed, menu has much less choice, the traditional things & experience has gone. Staff are not happy. We felt we were not wanted there.

On a number of occasions now, we have actually been turned away. One time with friends we were told there’d be an hour to wait for a table, we said we’d wait, we went in to buy drinks. Staff were very rude & aggressive in manner towards us, shouting at us!! Our English friends were shocked. We left. Recently... again being told all tables are reserved, but it looks almost empty without reservation signs on tables & only one staff member, not Interested, or helpful, only dismissive, so you cannot ask further questions. It being only late afternoon we thought perhaps we could eat & leave before their customers arrived for their reserved tables......but they are not interested in speaking to you at all. No customer skills at all. Very disappointing!! We won’t go again until new management...

Restaurant Review: The Watermill, Ethnographic Complex Genger

In summary, the ambiance and food are good, though slightly overpriced. The restaurant has a large capacity, and the waitstaff are insufficient, struggling to serve customers promptly.

With a bit more detail: Ambiance - The restaurant is situated in an ethnographic complex, boasting a very pleasant atmosphere. Food - The homemade bread dishes are quite delicious, and the burrata salads look and taste great seasoned perfectly. However, I strongly advise against ordering the homemade fried potatoes as they are consistently soggy, greasy, and lack crispiness. The menu includes both Balkan-themed dishes and selections from other cuisines. Beverages - The establishment offers a standard variety of alcoholic drinks but does not provide cocktails. They have both draft and bottled beer. Friday and Saturday might not be ideal times to visit due to the high volume of people, and the waitstaff being inadequate. Takeaway options are available, but home delivery is...

Страхотно малко местенце с поглед към миналото. Пет дюкянчета,от които в неделя работеше само едно. Работилница за глина. Освен ширпотреба вътре може да откриеш и страхотни авторски неща. След кратък разговор с леко намръщената продавачка,се оказа че тя е привидно такава. Разказа ми своята история, от къде е и как повечето неща са изработени от синовете и. Как в търсене на корените си попаднала там. Изобщо разговор тип Розмари де'мео и страхотната и книга Господарката на Господ. За Българщината и опазване на старите български обичаи. Ще я посетя отново,...