I recently purchased a pre-owned Victory motorcycle. I initially inquired on-line to the website and put in a general inquiry. Rather than an email in return I actually got a phone call from Don! Who phones anymore?? What a great thing to have a person to talk to instead of a cold on-line encounter. That was just the beginning of the whole transaction. Don gave me great, personal customer service and ultimately made the sale. I haven’t seen that kind of service purchasing a new vehicle, never mind a fairly low value pre-owned unit that rarely get any attention. I got the royal treatment and some bonuses that were unexpected. These guys are next level. Thank you Don and staff at Elk...
   Read moreI recently went in to ask for some advice on repairing an oil seal on a gear box off a SM2410 mower deck. Next thing I know two techs were already trying to solve the issue of removing the centre pulley inorder to get to the bottom seal. This was not a simple task. Yet both decided to keep going to help me solve this issue. Not only did I NOT expect them to drop whatever they had going on to assist me, but also to get it repaired and back together for me in such a short time. I can't thank the team at Elk island enough for the service they provided me. Excellent, friendly and...
   Read morePurchased a new Kioti from Elk Island and I have to say Don, Mark and Trent were great. Don presented me with all options, and helped to choose the right tractor for my needs. No pressure, no upselling me to something I didn't need. When the owner of the company personally delivers the tractor to your home, you know that this is a company that takes pride in their products and service. Honest people, great service and great products. You can see why they have been in business...
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