Suntime Pools & Spas — Local services in Greenhill

Pricing is extremely abhorrent here for pool opening. Charging $175 to hook up pumps and add chemicals that my parents needed to purchase separately. Pool colour did not change as the company does include any form of actual cleaning of the pool aside from dumping chemicals and leaving. Algae still living and thriving, and a bunch of chemicals wasted. 175 dollars of “labour” that takes 30 minutes.

On top of this, charged 50 dollars to remove 2 chairs that had flown into the pool over the winter which my parents had no knowledge of and was not told until after. Both parents were home and could have easily pulled the chairs themselves had they known.

Finally, when my parents called confused as to why their pool still looks the same, the company attempted to convince them that the sand in their filter needed to be replaced at an additional several hundred dollars. Hard to see how they can tell them their filter isn’t working properly after not even attempting to clean the pool.

Total bill close to $400 dollars and their pool looks exactly the same as before they came. Only difference is that the filter is now connected.

Aside from the highway robbery, the wasted chemicals are just environmentally gross.

Do not give your money to this corporation disguised as a family friendly shop, take your time and money to a real business that cares about doing the right thing for...

The folks there are amazing They made sure we knew what we wanted and we knew what we were getting before we made a decision They provided amazing customer service and prompt delivery They walked us through set up and regular care The delivery crew were good, quick and cleaned up after setting things up I highly recommend them if you are in the market for a hot tub/spa or pool They are moving right into New Glasgow soon on Stellarton Rd Can't say enough good...

We bought a wood stove from this company and the paint on the stove pipe inside the home has peeled down to the bare metal. The folks at Suntime are extremely difficult to reach and they are not good at responding to messages left. A month ago I asked for the information about the installer who is WETT certified for my insurance broker. My call has not been returned yet. The line is often busy or unable to accept calls....