Gilbertson's Maple Products — Local services in Jocelyn Township

Waited 45 minutes, watched our food sit under the heat lamps for 20 minutes, it was not that busy. When our food finally was brought to us- by not our waitress- the pancakes were gooey and dripping raw batter. Absolutely disgusting, did not eat them. The egg portions and maple butter portions were half the amount they were when we ate two weeks ago. Had to flag the waitress down to tell her our food was raw, as she didn't come to check on us. Edit to add my cutlery was dirty and I had to grab my own because, again, the waitress did not check on us

Edit to reply to the business? Why would I stay after my food was intentionally left under the heat lamp and I had waited 45 minutes for old, undercooked pancakes? As I said to the waitress as I was leaving, I'm not waiting another 30 minutes after the cook messed up on pancakes. Who messes up pancakes? In a pancake restaurant, no less. I have health issues and needed to eat, my blood sugar was already low at the table before my food arrived after waiting almost an hour and didn't feel like passing out today so I went to the Beestro where I was given properly cooked, delicious food in a...

We were at the restaurant, sugar shack yesterday to buy some maple syrup. The staff were very friendly and helpful. We bought some syrup and a few other items. I purchased the baked bean recipe bag for 10.95. I prepared the beans for the next day to cook. The beans were no good. They were to old and discolored. Most of them were soft and didn't smell right. They shouldn't be selling old products for that price. The spice packet was hard as a rock. You would think that the ingredients would be fresh at that price and not a year or more old. Shame on you 😕. Definitely don't buy some of the products. Ask how old it is. Will never buy that again.

I spoke with a young lady from Gilbrtsons and she explained the situation with me. She was extremely nice and apologetic for the mishap. She rectified the problem and I am more than satisfied with her treatment of the situation. In all fairness she went above and beyond to make things right. I will definitely return and not hesitate to purchase anything from them...

Nice place to visit with out of town guests ... the breakfast menu is limited to maple syrup friendly foods for obvious reasons. .. the bottomless coffee and tea is a nice add ... we went there for about 9am on a Saturday and the wait was about 30 minutes which is not unreasonable considering how small the dining area is ... the staff are pleasant and do not try to give you the bums rush regardless of the wait list. Will certainly try to go again before maple...