Island Furniture — Local services in St. John's

Great purchase and delivery experience. We purchased the Ashley power reclining softa with adjustable head rest and fold down middle back (cup holders, electrical outlet, usb and lighting). First let me say we appreciated your no pressure sales. We made two visits to the store and both times Carl the sales person very helpful and answered all questions. The delivery guys were fabulous! They called a few minutes ahead of arrival and were very professional and courteous. They brought the sofa downstairs in our rec room without any issue being very careful not to hit the sofa or mark any of the walls etc. They put the sofa together in minutes, plugged it in and made sure everything worked. They were quick and efficient. I definitely would buy from your...

After weeks of trying to find a suitable electric recliner for my sister, who has debilitating rheumatoid arthritis, we found one at your location off Ropewalk Lane. This was Thursday evening. You waited until Monday, delivery day, to inform her the recliner was sold at the exact time by another salesperson and that customer had "paid" first. First of all, there was only a few people in the store and no one except us were looking at the recliners. Secondly, there was only one other sales person there who was actually standing by our salesperson when he sold us the recliner. If you wanted to sell this recliner, which was on sale, to another "customer", I feel you should have admitted that rather than make up an very...

Word of caution custom ordering from Canadel. We bought dining set of our choice and very dissatisfied with it as all edges of table top and chair legs and back are very sharp and unsafe/uncomfortable for family use. Neither Canadel nor Island Furniture would allow a refund or replacement as not considered a manufacture defect. Furniture is otherwise high quality and Island furniture usually excellent service but we are very disappointed with our purchase this time. Suggest furniture edges be chosen with caution when buying from computer images only. Table edge is so sharp it has damaged each chairback with minimal use and chairbacks have caused injury to...