Rocky Mountain Chocolate Factory — Local services in St. John's

Tonight I visited Rocky Mountain Chocolate Factory in St. John's, NL. I take my family here quite often, however tonight was the first time I saw the owner in the store. As we entered the store we had the displeasure of meeting this owner being so rude to one of his employee's. He was by the ice cream door and she by the cash. His face was red and you could see he was angry. He did not greet us nor did he try to cover up that he was upset. I ordered 2 ice creams for the kids with me and while the staff member was making them the owner was behind the counter still being rude to the other lady staff member. I was feeling so embarrassed for this lady. When my kids got their ice cream, I sent them to the car and by this time the man had left the main store area. I asked the staff if he was the owner and they said yes. I asked to speak to him. I wanted to tell him as a customer I thought it was unacceptable he speak to staff the way he just did ... well let me tell you, he treated me no different and spoke just as rude to me. I told him his behavior and anger was unacceptable and he didn't offer any kind of apology only said the way he chooses to speak tp his employee's is his business... Well Mr Rocky Mountain Chocolate Factory Owner you just earned your last 14 dollars for 2 ice creams off me...NEVER WILL I ENTER YOUR STORE AGAIN. TO THE STAFF WHO WORK THERE FOR MOST LIKELY MINIMUM WAGE...YOU DON'T NEED TO ACCEPT THAT KIND OF TREATMENT, do yourself a favor and find yourself a new job, this man does not deserve...

Haven’t been there in a while, so me and my friend thought it was a good idea to go as we haven’t see each other in a while, the girl with the colourful hair that was working didn’t seem to want to serve us at all I asked if I could pay some with cash and the rest on debit and she seemed very annoyed about it said it wasn’t possible when I have done it before! Asked what we wanted I told her and then I said “I’m paying with debit”, she reacted with a very saucy “OKAY! tap your card then!” And then proceeded to give us dirty looks and sighing, when we left she kept looking out the window at us in our car. It wasn’t a good feeling at all and we will not be back to that...

I went to the Rocky Mountain Chocolate Factory on Churchill Square today for ice cream. I ordered a chocolate brownie ice-cream with a cone. The server only filled the ice cream to the ridge of the cone and didn't fill it to the top to make a dome shape. I asked about it and he said "thats how they do it here". I wish I took a picture. I was disheartened, because the best part of ordering an ice cream cone is to lick the big scoop over pouring ice-cream first. Anyways, I won't be going back there again. It cost me $7 and it...