Be sure of your product before you purchase. I was stuck without a cell and sent a friend to get me a charging cable. Unfortunately, she purchased a ($40!) cable, that does not work for my phone. When I went in 16 days later (as soon as it was convenient for me to go this way) to return the brand new and unused cable, I was given a hard time about it and told I could not get a refund. I coolly pointed out that there was no return policy stated on the purchase slip and that the product is in pristine condition, so I don’t understand the issue. The best they could do is give me store credit. I looked around to try and spend this credit, but there is absolutely nothing there that I needed. Their inventory is slim to none. There is no selection of anything that would be relevant for my phone.. (an iPhone 15Pro Max) This purchase was a complete waste of money, I don’t recommend shopping here and I have reported this exchange policy to the Better...
   Read moreHorrible customer service. I went into get a new phone and contract. The girl helping me was a wreck and a half. Halfway through the purchase and phone set up she decided she needed to leave work to pick up her dog. She literally left me half way through a phone set up. The manager had to juggle me and another customer at the same time. When he finally got to me, it turned out she had a messed it up and he had to fix it resulting me in losing the phone I wanted. It happened to be the last one in stock. I had to downgrade to a crappier phone but he did give me a better plan then she offered. I did not get the deal intended because of her lack of work ethic. No one offered me any compensation or free product for the horrible service even when I asked. This is what you get for shopping in a small town with only the crappiest of workers. Save your time and effort and go to north bay or I bet the Walmart here might be more decent than...
   Read moreChloe really knows her stuff, knows the plans inside and out. She searches the Bell system and individualizes each plan according to your needs and finds the best deal. Coupled with her amazing personality, she is truly a credit to Electronic North...we were soooo impressed with her. She's a "keeper" for sure! Thank you so much for the...
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