Hailar Dongshan Airport — Local services in Hulunbuir

A very small airport, which has benefits; luggage is unloaded at lightning speed, you are out of the airport in moments. However there are cons; very little choice in terms of shops, and what there is is expensive. Very few charging points. No free WiFi. And my biggest issue , incompetent staff. They don't speak English which I have no issue with considering the location and it being almost entirely a domestic airline, but even when we found a translator they had enormous issues trying to contact their airlines. They booked us tickets and spelt both my wife and my name wrong, and they don't really have any concern for your well being. However , they did hold a flight for 5 minutes for us so we didn't miss it, but that was only necessary because they spent just under 2 hours failing to resolve a fairly...

Make a mistake booking my flight. Unfortunately, no ticketing office here to able to help me with editing or make changes. But I am so blessed to bump into a airport staff who went a extra miles to help. Your professionalism and attention to detail were outstanding. Thank you, Li Qiao 63135 for making sure everything smoothly for me to get...

The international terminal is separated and is extremely small. After the longest check-in ever, there's only a small waiting room, and not even one shop, so you can't...