Please be careful what you book! This is a 3rd party company that works with Macao Buggies Punta Cana- had I read their reviews and known that I would have gone elsewhere. Fortunately we were traveling with a native DR resident so we knew what to ask, but not everything you read online is true. The cigar making is not cigar making, they will give you a "sample" to take home but don't actually roll your own- an experience our husbands we looking forward to and why we went with PCDB to begin with as they were one of the only ones to offer this. Dune buggies were old, multiple of our group broke down along the way and had to be fixed. Buggies are actually jump started with two wires- is this even safe? No mud- however not to companies fault as it did not rain, I feel like that would have made the experience better. No traveling through "lush tropical areas" we mostly went through a residential streets lined with trash and residents begging for money. However Macao beach- was Amazing! definitely worth going to- just wish we had more that 15 mins. The cave was fun, we had 10 mins to jump in but is a total tourist trap. The company did give us a discount for the inconvenience but it would have been nice if they were open and honest from the beginning. ...
Read moreOur confirmation said that we would be picked up at our hotel at the hard rock in Punta Cana at 8:20. The company never showed up to pick us up. When we reached out by phone, no one answered. When we attempted to contact them through the WhatsApp as recommended on their website No one answered that either. We attempted to message four times with no answer. We also tried emailing. After waiting for an hour we gave up. This is been an incredible inconvenience and disheartening as we have wasted a large chunk of time on our family vacation. We do not recommend that anyone use this company. There are several other great options in the area. We watched several other companies Come pick up their customers...
Read moreWe did the tour in January. More fun than I expected! I'm not the adventure type but this was a blast. Roads were very muddy with a lot of pot holes full of water. Wear bathing suits and flip flops with clothes you plan to throw out. Bring sunglasses or you will need to buy a pair. They provide pictures that you can purchase not expensive. Do not bring cameras or phones!! Fun...
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