Conflicted really. Booked then were unbooked and asked very late at night to come at other times which was impossible for us. Was kept on standby not knowing if it was happening till an hour before. Upon arrival charged for water. Place was very clean except for the hot tub Which felt gritty on the bottom. Staff were friendly and showed us around. Dr passant was knowledgable and very good. Treatment rooms too cold. Massage was really not very good. Aquapure facial was really good. Wish they included jawline and neck. Dermapen was also good and results seem nice. Prices were not very transparent. Lots of things seemed to be added on top without prior knowledge. Not sure what products they use except i did see Eva sheet mask and EVA BODY cream. No offence Eva but i wouldn't expect that at a spa! Its found in the supermarket. Mixed feelings about the place really. Would go back for Dr Passant and the technology of the aquafacial and derma pen. Massage and...
Read moreJust discovered a hidden gem in Maadi. The place is extremely clean and smells so good. I had the best facial treatment with dr. Passant. She's very friendly and professional. My skin is more relieved, plump, glowy and firm. She kept explaining each step and giving me advices during the session. I do not recommend lash extension at all though if it's done by Ella, eyes are not identical in shape or voulme, it hasn't been even week and I have only two (knots) remaining in my left eye, starting from next day most lashes on left eye had fallen. This never happened to me before at any other place so it's not my fault. Thanks also to the cute receptionist the booking process was quick. Def...
Read moreTheir services are great and the facilities are very clean. The staff that’s working in the spa area are very nice and professional. The only downfall would be the front desk staff. I had an appointment setup for 6 people and they had me change it the same day I called and then again the day of appointment (which was very hard to get 6 people to get together again) and so we had to cancel. But other than that, the place itself and the spa...
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