Château du Theil — Local services in Ussel

This place has a lot of potential, but that potential isn’t realised yet. We stayed for 2 nights and when we booked this room, I searched for hotels with air conditioning (on booking.com). We didn’t know about the social media campaign around the renovations that has generated a lot of good reviews from people that watched Youtube but never stayed in the hotel. The day we arrived, summer started to kick in and the temperatures were above 30 degrees. We were told that there was a ‘problem’ with the air conditioning and that we had to open the windows to sleep; there was also a sort of granny type heater in the room which made me wonder if the hotel was actually finished. When I asked later when the air-conditioning would be fixed, it turned out it wasn’t actually installed… So we opened the windows to sleep..and as expected our night turned into hunting for insects and moths in our room. At this point it felt like camping for 220 euro per night… When we returned to our room the day after, it was even hotter in the room, there was no new water in the sauna and on top of that we had only one towel left. We also had dinner in the restaurant; the quality of the food is very good for the price, but the staff is quite argumentative… at some point we were scolded like little children that ‘next time’ we should tell the chef about allergies when booking. I also got 2 of the wine pairings after the course… All the videos on the renovations talk about 4 star hotel bladibla, but it’s clear the hotel lacks leadership to control the egos and maintain quality to justify this price or even dream about being 4 stars. I hope they do at some point as it does have...

Our stay at Château du Theil was an absolute pleasure. The property is well-maintained and thoughtfully managed, offering a relaxing and comfortable experience. The rooms were spotless and functional, providing everything we needed for a stress-free visit.

The dinner was truly remarkable, crafted with fresh ingredients from local providers. The team isn’t afraid to embrace new challenges, which made the dining experience exceptional and unforgettable.

What truly stood out was the warm and attentive service. The team went above and beyond to ensure we had everything we needed, always with a smile and genuine care. The breakfast was fresh and delicious, with plenty of options to start the day right.

This is a perfect spot for anyone looking for a peaceful and welcoming environment. We highly recommend Château du Theil and look forward to visiting again...

So happy to travel from Australia via Paris to Ussel to stay at this beautiful masterpiece. The Chateau is stunning and it was lovely to see after all the restorations that have been done so far. The hotel rooms are nice and spacious and extremely quiet. Very comfy bed, pillows and a nice large bathroom with lots of room. Would also be perfect for those in a wheelchair. Lots of power points in the room which are great for those needing to charge items. Great views of the surrounding grounds and over the town from the window with the beautifully grassy areas and stone walls.

The restaurant has also been beautifully set up and merges well with the outside space. Great ambience for dinner as well as breakfast and the food and service were wonderful.

Can't wait to visit again...