Alexander Kartveli Batumi International Airport (BUS) — Local services in Batumi

I recently had an unfortunate experience at Batumi Airport. Firstly, the check-in process was chaotic and inefficient, with long wait times and insufficient staffing. The disorganization caused unnecessary stress and frustration for many passengers. Additionally, the staff were extremely slow and unhelpful, further complicating the process.

Security procedures were another major issue. The lines were excessively long, and the understaffed checkpoints only added to the delays. The whole process seemed poorly managed, lacking the efficiency one would expect from an international airport. Moreover, the passport control officers displayed a significant level of racial bias, making the experience even more unpleasant.

Cleanliness of the airport was below standard. Restrooms were not well-maintained, and the overall cleanliness of the terminal was disappointing. This lack of hygiene is unacceptable, especially in a facility that handles such a high volume of travelers.

Furthermore, there was a notable lack of assistance available at the airport. When seeking help, all interactions were marred by a sense of discrimination from the staff, making it difficult to get any useful information or assistance.

The customs officers were extremely rude and unprofessional. Their aggressive behavior and poor attitude added unnecessary stress to an already challenging situation.

Lastly, the limited food and beverage options were a significant drawback. There were very few choices available, making it difficult to find something suitable to eat or drink. This is particularly inconvenient for passengers with dietary restrictions or preferences.

In summary, Batumi Airport needs to address these critical issues in order to provide a better experience for its passengers. Improvements in management, staffing, and facilities are essential to meet the expectations of...

Batumi is one of three international airports in operation in Georgia (along with Tbilisi International Airport serving the Georgian capital and Kutaisi International Airport in Georgia's second largest city Kutaisi). The new airport terminal has been in operation since 26 May 2007. With a total area of 4,256 square metres (45,810 sq ft), it is capable of handling 600,000 passengers a year.

On October 25, 2000 when landing at the airport Il-18 aircraft tail number RA-74295 crashed. It was transporting “under the flag” of the 223rd Flight Detachment in joint operation with Aeroflot personnel of the Russian 12th Military Base in Transcaucasia. All 84 people (73 passengers and 11 crew members) on board were killed. The cause of the disaster was the navigation error of the pilots and the lack of control on the part of air traffic control services.

Batumi International Airport has noted a significant growth in the number of passengers since its renovation in 2007. In 2011, the airport handled 134,000 passengers, an increase of 51% over the previous year.

In 2019, the terminal was expanded because the existing capacities were no longer sufficient. The work was completed in spring 2021. The airport's area was doubled to 8000 square meters, which allows the handling of 1,200,000 passengers a year. Part of the work was to expand the number of bus gates, the check-in area, and passport control counters as well as the expansion of duty-free areas and the car park. Additionally, the luggage handling area was partially expanded, where an automatic conveyor system was introduced and an additional one luggage carousel was installed. A total of USD$17 million...

Alexander Kartveli Batumi International Airport (BUS) is a modern and efficient gateway to Georgia's beautiful Black Sea coast. Named after the famous Georgian-American aviation pioneer, the airport offers both a functional and welcoming experience for travelers arriving in Batumi.

The airport’s sleek, contemporary design is both practical and aesthetically pleasing, reflecting Batumi’s growing status as a popular tourist destination. Despite its relatively small size, BUS offers a range of essential amenities, including cafes, duty-free shops, currency exchange, and free Wi-Fi. The airport is well-organized, ensuring a smooth and hassle-free experience for both arrivals and departures.

Located just a short distance from Batumi’s city center, the airport provides easy access to the region's stunning beaches, historical sites, and vibrant nightlife. Transportation options, including taxis and car rentals, are readily available, making it simple for visitors to get around.

BUS handles both international and domestic flights, with increasing connections to major European cities. The airport’s efficiency, friendly staff, and excellent service ensure a pleasant travel experience.

For anyone visiting Batumi or the surrounding region, Alexander Kartveli Batumi International Airport offers a modern and convenient entry point, combining comfort, accessibility, and Georgian...