KR Supermarket — Local services in East Zone

I recently purchased 2 packs of gulab jamun mix, only to find that it was stale when I opened it. When I returned to the store to request a replacement, the staff behaved in an extremely rude and disrespectful manner. Instead of addressing the issue professionally, they were dismissive and unhelpful. I am very disappointed by the poor service and lack of courtesy shown by the staff. This kind of treatment is unacceptable and leaves a negative impression of their customer service.

How can we ensure the product is safe for consumption when, despite not being expired, it’s already stale? It’s alarming that a food item in such poor condition is still being sold. I didn’t expect such negligence from this store, especially with something that impacts health. This experience has seriously called into question their quality standards and overall sense of...

Very worst behaviour with customer. If we say the item bought from them is not proper or not quality, then the rude behaviour staff is saying, why are you coming to this shop. Go to other shops which gives good quality. If we ask anything, even the owner is not speaking, only the rudely behaviour staff is speaking. Very very worst behaviour. We are purchasing every month from them, so they are running their business. But they behave to the customer is very worst. Also they talk like, you cannot see the owner. Owner will not come. Whatever you want you do.... This is the staff behaviour. * Other super markets are good. But thi is worst. As per one of the customer said below. They think we are buying without money. Worst...

"I had the worst experience at this shop. The staff's behavior was extremely rude, and they seemed completely careless. They attempted to scam us, refusing to accept returns for damaged items. What's more, they were disrespectful towards customers. The staff also appeared to be taking out their work-related frustration on us, aggressively snatching items from our hands during billing. Their anger and tension were palpable. Due to this horrible experience, I would advise against visiting this shop and will never be...