Info Bali Textile — Local services in Denpasar Selatan

I ordered black fabric, but received navy blue instead. It's disappointing when you can't rely on samples and end up with the wrong color. Additionally, their minimum order quantity is 20 meters, so you feel quite let down in the end. I informed them about the color issue on the very first day. However, when I reached out to them three months later to reiterate that the fabric was not suitable and asked if they could redo it, the owner said it wasn't possible. Unfortunately, they don't seem to take responsibility for any mistakes and their customer service leaves much to be desired. Beware of this...

Sangat kecewa dgn hasilnya.. pertama x celup hasil belang2, udh dibenerin jadi rata smua warnanya.. tp bgtu udh jd baju dan dicuci 1x lgsg belang ga karuan.. kacau sih.. awal pgn pindah vendor dyeing kesini krn ngerasa kayanya oke, dan sempat saya make sure bbrp x supaya bahan jgn sampai luntur dan admin memastikan tidak akan luntur dan sejauh ini ga ada komplain dr customer mereka.. ternyata hasilnya jauh dr harapan 😅 jangan percaya sama iming2 wrn bagus ga luntur dll.. bgtu udh luntur pas dikomplain, ownernya bilang "emang wrn tertentu pasti belang kak" hellooo customer mana mau tau belang apa gak.. sejauh sy dyeing , hasil d tempat ini yg...

I have been a customer since 2016. Info Bali manager and team very professional. They deliver high quality products and on time. Prices are...