I don’t want to write badly, but this attitude towards your clients, who pay a lot of money, forces me to do this. I can start by saying that the premises are very, very dirty, there is dust and mold everywhere (this includes the swimming pool, changing rooms, toilets, gym). There are a lot of young staff working in the complex; they could break away from the chatter and do a general cleaning of the building. Terrible unsanitary conditions. The gym is dirty and dusty, and there is broken sports equipment that apparently no one is going to repair. The equipment is old, which is time to be replaced with new, more modern ones. Mirrors and windows are dirty. The instructor who was offered to me apparently came to the gym for the first time. He does not understand at all the difference in training for men and women, in training for tall women and for short women. After his instructions, joint injuries are possible (I wonder who should be responsible for this?). The changing room of the pool is also very dirty. Families with children come there, who can catch any disease. No one checks incoming adults for nail fungus. Washbasins are coated with lime, which indicates bad water, but there are products that can be purchased to remove this lime. Why does management treat their...
Read moreWhen I first visited this aura about a year ago, it was in dire need of improvements, but I have to say, they definitely raised their standards and now they have new gym equipment (with some old barbells and plates still in the mix), I believe the sauna was redone or at least the wood looks fresh and the pool is pretty much spotless now. Granted, the men's changing rooms and showers downstairs could do with a bit of tlc (locks missing or not working, no shower heads to speak of and the furniture looks like it was power washed with chlorine), but they're serviceable and at least they're clean. The staff is great, they're all friendly and willing to help, so not sure about the bad reviews floating around. Overall, I highly recommend the place or at the very least worth...
Read moreMy wife just attended an aqua aerobics class and safe to say we won’t be returning if the new blonde instructor is doing it. My wife regularly attends the aqua and for the most part really enjoys it. However, there seemed to be a new instructor there today and shambolic doesn’t even begin to describe how bad it was! No interaction with the class whatsoever, instructions were non existent and my wife amongst others left after 20 minutes. I understand people have to learn but at same time gain some experience first before having the responsibility to conduct a class as they are pushing aside competent instructors. It just seemed like nepotism at...
Read more