Simone Guarracino - Luxury Design — Local services in Gricignano di Aversa

the eyes on the figure, and necklace are cheap tacky plastic stones, also stated embellished with crystals 🙄 definatelly not, abd when asked them where the embellished crystals were they couldn't give an answer just said the more expensive ones have real crystal even though this was in description "embelished with crystals" and its not as thick or heavy as expected, and was also around 20 days later than expected delivery gave an extra star as the delivery driver went above and beyond to help and was very kind , would give him.10 stars , overall it's a nice item but let down.massivly by the cheap plastic stones which ruin the item only worth 100 max I.paid 288 then another 136 shipping n.customs so beware of this

also they will ring again and again and argue with you down the phone to change review not listening and talking over you, iv had to block the number saying if I wanted better quality I should have bought the more expensive one! this was 288 in the sale absolutely fuming with the rudeness of trying to get me to change review not in a nice way at all!

in response to your message below, you did explain that they wasn't crystal i never mentioned crystal in my review, only that that was in the description for that particular item, (embelished with crystals) and that if I wanted crystal I should buy the more expensive one, I told you I wasn't happy with the eyes and the necklace and there were no embellished crystals anywhere, as quoted in the description, you kepy going on about how this would effect you not having 5 stars and was rude on the phone to me, spoke over to me and raised your voice where I had to raise mine and block your number, totally ruined my entire day and made me stressed...

If you are buying from the UK and getting delivered in the UK you better pay attention to following:

Free delivery claim is very misleading. You would need to pay VAT, port handling and admin charges to logistic company on top of the product price. In my case they were close to 50% of price of the product. There is no mention of this info in obvious places at their website. Most businesses make it clear once you are checking out and enter your delivery address details so that buyer knows Brexit impact and total product cost. You have to find T&Cs on their website, read all the small print, and somewhere it is mentioned that UK buyers are responsible for all duties and taxes. A legally correct but somewhat deceptive business practice for a common buyer. Product is not authentic Italian if that is what you are after. Products are manufactured in Indonesia not Italy, shipped to Italy and then to customer. All this cost is added into the product price. Once all product cost, handling charges, and duties are added, the total price would be higher than, in most cases, if you buy product from within the UK. Product pictures on the websites are of HD quality and in real life product will be atleast 30% lower in quality compared to website pictures.

Think before you buy if you are buying assuming you are buying genuine Italian product with an authentic Italian...

This item of furniture has been well worth the wait. We knew it would be 4 months from placing the order to delivery but it has arrived a couple of weeks earlier than expected.

We are thrilled with the quality of the display cabinet which took 3 years to find because of the dimensions of the space in which it would reside. Thank goodness we persevered and came across Simon Guarracino.

From placing the order to delivery communications and customer service were excellent and gave us peace of mind knowing we were in good hands.

Unfortunately, the delivery man gave me a few palpitations when bringing it down my path to the door and I did think he was going to tip it over at several points.

I would definitely buy from this company again and highly recommend them to anyone. I would however, recommend that the courier service you use in future stipulates the conditions of the delivery i.e. is it to the door or anywhere on the property and that the driver is adequately equipped to make a delivery such as this...