Asahikawa Airport — Local services in Higashikagura

This airport was the perfect size with just enough amenities to meet a couple hours while waiting for a flight. It's very close to the rental cars, especially Toyota car rentals. They have a blend of gift stores with local delicacies, various trinkets, and travel bags including tax free service if you are a foreigner. The dining options available are actually very good from local ramen to a milk stand with delicious soft serve. But I wanted to write this review because of the information desk and the service they provided after losing a phone on the car rental shuttle bus.

We had just under an hour before departure, when we realized we lost our phone. We knew where we lost it, and quickly tried to call Toyota rental, but my Japanese is not advanced enough to communicate with the rental agent. I went down to the rental car area on the 1st floor and the rental desk was closed (as expected, since they only staff it when someone is expected to pickup a rental car on arrival), however the information staff understood what happened and quickly called Toyota for me and explained. After a few minutes, they said everything is okay, and the Toyota rental car agent brought my phone to the information desk!!

The relief was indescribable. Thank you to the Asahikawa information booth staff for helping resolve this situation and to the Toyota rental car staff who helped to find and bring the phone...

Asahikawa Airport is a charming and efficient regional airport that offers a pleasant travel experience. The airport's compact size ensures that everything is easily accessible, making the transition from landing to cab pick-up remarkably quick and hassle-free. The facilities are well-maintained and clean, with a range of dining options and souvenir shops that showcase local specialties. One of the standout features is the flight viewing deck, which provides a fantastic vantage point to watch planes take off and land. This spacious deck, complete with seating, is a delightful addition that aviation enthusiasts and families will love. On clear days, the surrounding scenery, including distant mountains, adds to the experience, making the flight viewing platform a sweet topper to an already enjoyable airport visit. Additionally, don't miss the lovely cream dispenser lady offering delicious Hokkaido milk products – a delightful treat that adds to the...

Asahikawa Airport is an excellent choice for travelers seeking convenience and efficiency. We flew in from Tokyo, and the experience was smooth from start to finish. The airport is not crowded, making it easy to navigate and stress-free compared to larger hubs.

Facilities are well-maintained, with clean toilets that are a big plus for families or long-haul travelers. There’s also a food court offering a variety of meals and snacks, perfect for grabbing a quick bite before or after a flight. The souvenir shop has a good selection of local products, making it easy to pick up gifts or mementos...