My husband and I visited the ryokan for our honeymoon. (I am Japanese and he is Belgian) We were very satisfied with their service. The lady Nakai-san who served to our table was really nice. She congratulated us with a bottle of champagne and provided every infomation of the food on the menu(which beef it is, where the fish came from and so on..). As the convosation went we talked about sake and she recommended my husband which sake/ shochu he would like according to his favourite tastes. From that moment we already felt a good impression from her, the dining and from the dedicatedly plated food.||We have to mention the private hot-spring too. Since the outside temperature is getting colder in October, it was so nice to dip ourselved into OUR private feeling onsen. The good is you can take a bath anytime you want, as many times as you want. I especially liked bathing in the morning in a chilly air. My husband on the other hand liked doing it while at night with a glass of beer or sake! It was so nice that we could get our onsen. Although we stayed in a YUHI room (a room for two) the size of the onsen I thought could hold 4-5 ppl even. It was very spacious.||||As we wrote on their review sheet, the downsides are 1 they do not have Wifi and 2 the signal of the TV is very bad.||We are from Europe and we also saw other visitors are also from outside of Japan. They should definitely have the Internet that we can use to communicate with our family/to check information for our stay. About TV, you might not watch a lot while you enjoy the onsen stay, but for your spare time when you have nothing to do it is always nice to browse some channels. We only had 5 channels there and only 3 of them were good enough to watch/hear. The other 2 often had the signal failure. If possible, I also would like them to add some international news channels too.||||Those are the two downsides, but all in all we had a really nice stay there.||The city centre in Yufu-in was fun to visit too.||I would not recomment anyone to stay more than 3days because there is nothing to do in the ryokan or in the...
Read more1)I asked for non raw fish dish since I don't eat raw fish. I got some tofu and konyak instead. If I don't eat anything raw, I expect to get something else cooked instead. Tofu and konyak is for vegan. Not eating raw fish does not necessarily mean that I'm vegan sice I was served several meat dishes later (part of the course meal). Also, tofu and konyak is way cheaper than raw fish (sashimi). I felt cheated. If I had known that I would get something so cheap like that, I would've ordered sashimi anyway and shared that with my family. 2) At breakfast, our male server did not explain the menu, so when a female server without glasses came to our table, we asked what the food was. She got really annoyed and replied, "Did you not hear that???". What kind of attitude was that? Also, all Korean severs made very loud noise when they walked. I know they were busy, but I believe the major benefit and ambience of ryokan is peace and coziness. Dinner was heptic. There was a long break between courses. Also, at breakfast, while the male server was taking the lid off of my mom's soup bowl, he dropped some meat and mushroom on the table. Instead of getting her a new soup, he just rinsed the meat and mushroom and put them back into my mom's bowl. DISGUSTING. I wonder if the servers and the chef would have treated us differently (probably more nicely and respecfully) if we were Japanese or white people. 3) The remotes and the instructions in the massage room were all written in Japanese. If this place is getting so many Korean customers that they have 3 Korean serveres, I suggest change the language to either Korean or English. I thought staying at Ryokan with Korean servers would help me. I was greatly mistaken. I would have been better off going somewhere where therer are only Japanese speaking employees. This place seriously needs to keep their stuff together. I will not stay...
Read more1)I asked for non raw fish dish since I don't eat raw fish. I got some tofu and konyak instead. If I don't eat anything raw, I expect to get something else cooked instead. Tofu and konyak is for vegan. Not eating raw fish does not necessarily mean that I'm vegan sice I was served several meat dishes later (part of the course meal). Also, tofu and konyak is way cheaper than raw fish (sashimi). I felt cheated. If I had known that I would get something so cheap like that, I would've ordered sashimi anyway and shared that with my family. 2) At breakfast, our male server did not explain the menu, so when a female server without glasses came to our table, we asked what the food was. She got really annoyed and replied, "Did you not hear that???". What kind of attitude was that? Also, all Korean severs made very loud noise when they walked. I know they were busy, but I believe the major benefit and ambience of ryokan is peace and coziness. Dinner was heptic. There was a long break between courses. Also, at breakfast, while the male server was taking the lid off of my mom's soup bowl, he dropped some meat and mushroom on the table. Instead of getting her a new soup, he just rinsed the meat and mushroom and put them back into my mom's bowl. DISGUSTING. I wonder if the servers and the chef would have treated us differently (probably more nicely and respecfully) if we were Japanese or white people. 3) The remotes and the instructions in the massage room were all written in Japanese. If this place is getting so many Korean customers that they have 3 Korean serveres, I suggest change the language to either Korean or English. I thought staying at Ryokan with Korean servers would help me. I was greatly mistaken. I would have been better off going somewhere where therer are only Japanese speaking employees. This place seriously needs to keep their stuff together. I will not stay...
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