Los Cabos International Airport — Local services in Baja California Sur

We had to go through inspection with all our many bags. We had a carpet wrapped and roped tied. A duffle bag. The inspector asked what was wrapped, carpet. How much is it cost, $300. How long ... He checked a bag or two and there was nothing worth much more. The inspector said he has seen enough and let us continue on our way.

It's a great airport. Today it was very crowded since it a Friday. We did get good service and wheelchair service for my wife. The Alaska flight had the best landing ever. We let the pilot know that he had the best landing, in our experience. He landed the plane at just the right speed with the plane gliding down in a smooth landing and without any additional braking to slow it down-smooth and easy. The pilot offered to sit in the pilot's chair. I don't know had they do it. The seat was almost not there. I took a picture of the pilot from his chair. My wife took my picture seating in the pilot's chair. It was a great experience to end the flight to LAX airport!

We used terminal 1 this time. It is a lot smaller than terminal 2. Ticket counter is right next to security check point. Wheel chair service is available, but this time an agent for the airlines needed to provide the service to the gate. A little wait for agent to make time to assist and we were fine. We got to the gate just in time to go in line for the flight. We had to go outside and catch it. Some steep steps for my wife to climb up. Otherwise, all was good!

This time we were stopped because we had too much luggage coming into the airport. Less would be better. But with the custom person checking out all our bags and taking information on the items and photos, too. We got out with a $95 duty. Someone else was being held up for a fishing reel and was being charged $48, he was upset and didn't have a credit card to pay. The customs office was holding his passport until he could pay. He had the cash, but that wasn't good enough. I paid his bill. He paid me back. Now he can enjoy his fishing trip and maybe catch some tuna!

We had 4 large suitcases plus our 2 carry ons. No problem going through customs. I pushed the bottom to get out and had a green light to go ahead. Our friend picked us up.

We had a wheelchair ready for us on arrival. We went through immigration with no trouble. Green light and off we went to second level for car pickups. We were greeted with a beautiful sunny day with a light cool breeze. You could also get a air conditioned bus here. It only cost a few USD equivalent.

Great little airport. Even local buses from to airport from Cabo San Lucas. Uber is good to get to airport. It's more than half the price of a taxi. Airport is modern and has air conditioning. Fast and sky caps to help. Wheel chair service is also available for handicap individuals. Upstairs entrance for pickup. Downstairs for taxi service. Local bus just outside area for transportation. Rental car companies across the street about one block away.

They are still a great little airport. The wheel chair service was fast in getting to the ticket counter. The check through was no problem. The new wing had AC working even at 90° temperature outside. What a pleasure...

Traveling through Los Cabos International Airport (SJD) was one of the smoothest and most enjoyable airport experiences I’ve had in international travel. From stunning cultural artwork to efficient customs processing, this airport sets a high standard.

🎨 Culture & Artwork

One of the first things that stood out was the beautiful artwork displayed throughout the airport. I always love how airports give you a first taste of a destination’s culture, and Cabo did not disappoint. The vibrant pieces made the arrival feel even more special.

🛂 Fast & Efficient Customs

What truly impressed me was how quickly we moved through customs. Compared to U.S. airports, Cabo has a far more advanced and seamless process. ✔️ Face-scanning technology allows most travelers to pass through effortlessly—just like when you board a plane in the U.S. ✔️ If you’re traveling with children under 17 (like we were), you’ll still need to go through the standard line, but even that was incredibly fast. The dual-lane system kept things moving efficiently.

🌵 The Unexpected Desert Landscape

I wasn’t expecting a desert upon landing—real cactus everywhere! It was a unique surprise and added to the charm of Cabo’s landscape. But travel tip: don’t touch (or kiss) the cacti!

🚖 Organized Private Transportation & No Hassle from Taxis

One of my biggest frustrations with other international airports (like Cancun) is the overwhelming “Taxi! Taxi! Taxi!” chaos. Cabo was different and so well-organized. ✔️ Private transportation was smooth—staff quickly identified who we were with, directed us, and even called ahead to ensure everything was set. ✔️ No pushy sales tactics—just clear instructions, making for a stress-free arrival.

🍹 A Small Disappointment – Bar Seating Policy

One downside was the seating situation outside the airport. While waiting for our private transfer, we were a large group, and we weren’t allowed to sit at the bar unless every single person purchased something. We ended up buying drinks just so we could rest, but it would have been nice to have more flexibility for travelers waiting between connections.

🛫 Departure & Overall Travel Experience

Flying out of Cabo was just as effortless as arriving. The entire airport experience, from customs to boarding, was smooth and well-managed.

🏆 Final Thoughts – The BEST International Airport I’ve Flown Through!

I’ve traveled internationally to Jamaica, St. Lucia, Curaçao, Cancun, and more, and I can confidently say Cabo’s airport is the BEST international airport experience I’ve had.

✔️ Fast customs processing ✔️ Beautiful cultural artwork ✔️ Organized transportation & hassle-free arrival ✔️ Smooth departure process

📌 Los Cabos International Airport (SJD) Rating: ⭐⭐⭐⭐⭐

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Subject: Urgent Formal Complaint Regarding Harassment and Abuse at SJD - Los Cabos International Airport

Dear SJD Authority,

I am writing to express my strongest dissatisfaction and outrage regarding an incident that occurred on Tuesday, January 7, 2025, at Los Cabos International Airport during the security baggage check.

I was carrying a sealed 750 ml bottle of wine, which I understood to be within the permissible limit as per Mexican regulations. However, I was informed it was not allowed. While I complied and offered to dispose of it by opening and discarding the contents, the security personnel refused my request, harassed me, and verbally abused me in their language. They escalated the situation by threatening to call the police and forcing me to leave the airport to discard the bottle outside.

To make matters worse, several other staff members joined in, including a female officer, who continued this unprofessional and hostile behavior. Despite my compliance and attempts to resolve the matter peacefully, I was subjected to intimidation, humiliation, and harassment by your staff. This treatment is not only unacceptable but also deeply distressing for any traveler who expects professionalism and respect from airport authorities.

This appalling experience has left me with no desire to ever visit Mexico again. Furthermore, I will actively discourage my friends, colleagues, and the Indian community from traveling to Mexico to avoid facing similar abusive treatment. Such incidents tarnish Mexico’s reputation as a tourist destination and reflect poorly on its travel industry.

Additionally, I have taken photographs of some of the staff involved in this incident, which I am attaching for your reference (the guy in orange vest was harassing my family along with the lady standing right in front of the scanner in the last photo, in front of 2 years old). While I could not capture images of all individuals involved, these photos should assist in identifying those responsible for this disgraceful conduct.

I demand an immediate investigation into this matter and expect appropriate disciplinary action against the personnel involved. Furthermore, I urge you to implement stricter training protocols for your staff to ensure professionalism and courtesy in dealing with passengers. If this matter is not addressed promptly and adequately, I will have no choice but to escalate this complaint further through international tourism boards and consumer protection agencies.

I look forward to your response within seven days of receiving this email. Please confirm receipt of this complaint at your earliest convenience.

Sincerely, Saurabh [Attachment: Photos of...