C. Steinweg – Handelsveem B.V. BEATRIX TERMINAL — Local services in Rotterdam

I had a positive experience with your company on August 2nd. It's a good company. I really liked the printed instructions, everything was clear: where to go, how to secure the cargo. But it seemed to me that your employees are a bit underfed. For example, the forklift driver, who loaded me at 12:00, with the side number 1690. He was so hungry! He could only scream and wave his arms, and kept gesturing that he was starving and needed to eat immediately. I didn’t even have time to put rubber pads under the load. I think you need to introduce food bonuses for some employees. Hungry people in such a serious company are just...

Kind and nice people at security, kind and nice people on reach stackers, but the attitude of the employees from the office (containers department) is the worst attitude I ever meet in the whole Netherlands! They clearly hate their job, and for that, they simply get revenge on drivers. Always, with no exception. Even with a good reference and an email from MACS, he tried to convince me that the reference was not good. In the end, he had no choice but to accept that empty container. Unbelievable! Why they are still working there...

I unloaded here some big bags.

Go to security and give your CMR,ref,passport.

Security: 51.882486 4.420050

You get a card for barriers and papers.

Go straight and you will see 4 lanes where to park.

Lanes: 51.882984 4.417524

On the left you have the office,go up the stairs.

Office: 51.882900 4.417166

Get a map for the first time,it was easy

Take your time

After loading,unloading exit and on security give the card for barier...