Safe Store Papatoetoe — Local services in Ōtara-Papatoetoe

The staff, one in particular Sam, was so amazing. He was attentive, really listened and understood my situation and need regarding space to store my family furniture. He explained everything clearly, no hidden costs, I had a clear understanding about what I was paying for, and then blessed with a winter discount. That was a blessing. He even recommended a business to help with my move. (I shared it's been difficult to find affordable with a good reputation in business for the move) Ezy Movers were so amazing, affordable, and their service was awesome, they showed up on time, didn't waste anytime moving us "Ezy Movers". I have been a returning customer to Safe Storage, this was my third time returning to their service and they just get better over time. I highly recommend their service to anyone who isn't just looking for storage space, but the quality of service has been the best I've had the pleasure...

I decided to go with this place as it was only a few minutes from home and i made the right choice. Signing up for a unit was simple and easy. The staff member took us for a ride on a golf cart they use to get around the complex to show us what unit we were going to get before signing up. They provided us with a map which was very helpful and gave us a rundown of the rules which are straight forward. The units a kept in a spotless condition and with large unit numbers on them. However i feel the place could do with some signage and maybe enforce the rules to remind people not to park in or block driveways, walkways, entries and exits and lift entrances. Did a few trips to my unit today and after coming back down in the lift i couldn't get the trolley out of the lift as someone had parked their car right up close to the lift entrance and on another trip a big truck was blocking the exit of the...

Very poor customer service. Went there and there is employee tracy . Said you have been here twice before which I dont remember and said not take the storage . I said that I used your service two times before as well with two different companies at least 12 months. Which is good Average. I replied that if we dont look at the unit how can we assume that it suits our requirements. Then she refused to show the unit giving excuse busy with other customers. Anyways booked other storage with people having nice and humble attitude will try to give them good business . I think it's there duty to show the units to customers not recommended papatoetoe branch just bcoz...