SINSA Rivas — Local services in Rivas (Municipality)

Mostly like a version of an ACE hardware store in the US. Very dissatisfied with the options and stocking levels. When items run out they don't replace them, especially in the small items like fasteners, handle pulls, etc. If you need something they normally stock you have to go to Managua to get it or if you want a bigger selection. Plenty of employees but they do not offer to help you. There is only one cashier and she leaves her register to do other things instead of asking another employee. No sense of...

Sinsa rest heavily on a TROOPER brand, very substandard products in general. Stay away from it if possible. Most products break early and warranty is deficient to say the least, performance is mediocre and prices are not even convenient. I found that several "ferreterías" carry better brands at better prices than Sinsa, check out required patience due to a anoying archaic CS system. Workers are very nice, respectful and eager to help you however, don't have the empower required to make a difference. I feel...

I paid for a product that they were going to bring from a different location because they did not have it at this one, it then turned out they did not have it at the other location either. They offered me an in store credit instead of a refund, I had to plead with management, and then they eventually agreed to refund the money, but could only give a check, even though I had paid with cash and they had a till full of cash. For being the biggest hardware store company in Nicaragua they have some pretty...