Otirasor Beach Resort — Local services in Himamaylan

Beach needs cleaned from all the trash, very dirty beach!!!!. And CRs need plumbing fixed. And cleaned. Stray dogs all over the place. Cannot enjoy your lunch without a begging dog. Picnic shelters are very dirty.

The entrance with all the cartoon statues are nice , pool looks nice, but trash all over the ground. Needs much improvement. Staff could be more friendly. Guards are good, but need a uniform polo shirt with security badge, and dress in nice tactical shorts. So people can see them for help. Parking lot needs the building materials picked up and nails not to get...

Decent place for the family, clean rushing air from the sea, place is very cool as there were talisay trees all around. Lots of attractions for people who likes taking pictures. Just bring your own food and water if you can because the prices here are a bit high. People are so attentive and kind. Entrance is very affordable at 20php for adults and pool fee at 70php. Cottage is also at a decent price. Overnight also available and also affordable...

WORST CUSTOMER SERVICE EVER

BORGE provided us incorrect info (siling free ang amon 2 ka kids nga dala both 5 yrs old, then sa office siling indi free. He denied it even though kami tanan ara sa amo to nga time paghambal ya nga free and 2 ka kids. And the guy watcher who was wearing a jersey 20 rosarito kag mag sige headset, kung maka saway sa akon hinablos daw sya gapakaon kay nag lumpat sa pihak nga pool( which I admit was his fault) but makasaway daw bata ya. Ginpitohan ya kag gin pakadto sa part where he was pointing at without a word. Siling ya (loud and angry voice) ka intiendi ka ni ho? I butted in becauseI thought it was because he was wearing a cotton shirt which he got an approval from another guard. Siling ya, ka intiendi ka ni ho? Pointing sa indi maglumpat nga policy, then added, kung malangoy ka langoy lang! I even butted in again (because I work as customer service representative) siling ko, indi mo kinahanglan nga shagitan na! Pwede mo na storyahon! Check cctv dated Oct 13. The guy wearing a jersey no. 20, rosarito at the back.

Otirasor provides a low class customer service with a very inconsistent policy.

Think before you even use this resort. It was not a pleasant experience for me and my family who went there kay tigpalaligo namon after a funeral of a...