Score 3.5/5
Pros:
Place is well maintained, clean
The ambiance is good, good aethetics, with infinity pool
private
responsive on fb, which made us decide to stay here (first time in Infanta, Quezon)
The bed sheets are clean
resort is easy to navigate to, with signage in front
with ample parking
well lit during night time
Cons:
1.pricey - paid a total of 9.2k php for 1 night stay @ deluxe room + 3hrs advanced check in for 6pax
unwelcoming staff - we did not expect the traffic will be light thus we arrived 3hrs early. We were on the parking carrying our bags when they came and seemed too shocked/unhappy to welcome us and started babbling about extra charges (we need to pay the daytour daw kasi maaga kame or extra charge sa room) etc etc. which are ok with us, i just told the manager --"Mam sige po walang problema sa extra charges papasukin nyo muna kame kasi ang bigat nitong mga bags puro senior citizens ang kasama ko'. Fyi, we paid the extra hours for the room. The extra payment is not the issue for us but the poor atittude of the staff na parang nagrereklamo simula ng dumanting kame hanggang makapasok. One of the male staff even asked loudly as if we are not there 'oh ano ba yan bakit ang aga magcheck in diba dapat 12nn pa' the lady staff answered 'may bayad sila extra' . In short, Kulang sa discretion.
The only helpful/accommodating staff for us is lolo na taga walis sa area, and kuya long hair attending the bar.
No hot shower
extra payment if you will use the kitchen 1k/day - so we just used the griller (free) and ate take outs (from jolibee) because we had no choice dahil walang restaurant
Summary - overall, we had a pleasant stay naman. But we moved to another adjacent resort on the next day. I'd say there are better options in the area with more professional and...
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