Riyadh Mall — Local services in Al Rawda Muncipality

Dinner 7:00 pm 2 Sept. 2021 The food was good. However, even though we were practically the only customers except for maybe a table or two of transient diners who just had a few orders and left right away, they did not get our orders right. Our order of Tiger Prawns was never served and so when all our companions were half-way done with their food we asked the manager about our order to check if they forgot about it. We said that our friends are almost done and we still haven’t received our order. It was obvious that they did not work on our order in the kitchen, and the manager arrogantly said, “it’s your call, do you want the prawns or not?” To make matters worse, while we were conversing with the manager about our concern, he took hold of his phone, answered a call and rudely left us without even excusing himself. The manager later on explained that they were not able to encode our order. But what did not align with his excuse was that when our bill came, our order of Tiger Prawns (the one that was never served) was reflected in the bill. Also, we noticed that basic details such as ensuring that guests have their utensils and all orders come complete were not addressed properly. Case in point, our group ordered 3 orders of Sea Bass. Two of the orders came with mashed potatoes but they charged us for the mashed potato that accompanied the 3rd Sea Bass order. Why the inconsistency and confusion? This restaurant needs so much improvement. I think they need an expert consultant on proper customer service and basic...

The computer lab doesn't have working computers and the science lab has framed dead animals like for example dead birds, dead frogs, dead bats etc. And the place is so infested with bugs. When students come to complain about something serious that someone has done to them they silence both parties and don't care who's wrong or who's right and try to falsely accuse the victim. Not to mention they don't try to solve any issues that the school has, the bathrooms don't work well and the workers aren't given proper equipment to do their job so they clean the whole school by hand, keep in mind going to this school isn't cheap and their prices keep on going higher and they make students buy new uniforms, just in general this school doesn't do any good with the money...

Don't listen to the negative reviews. The school is working hard to improve and I'm observing the students and teachers and can confirm that there's a lot of progress. However, people tend to think that students would magically turn brilliant once they apply to any school. Unfortunately, that is not the case in any school. The student who has a parental guidance before school guidance will always succeed.

The school encourages new strategies and keeps up the international standard in check. Control and surveillance for teachers is there.

I would say there's always room for improvement and the school is working on in. Would recommend it because the student and teacher quality is highly...