Very bad and unfair return policy I bought Huawei D16 matebook laptop on 31 Dec 2022 at around 7:00pm. The Huawei representative there convivence that this laptop is the best with respect to all the specification and is the best selling laptop, so we purchased the laptop and take it home. After finishing the setup I start browsing on youtube to check the sound quality and it was of average quality and also the screen appears blank during the setup procedure for couple of minus then I have to force restart the pc to start it again.
I took this laptop the next day back to extra and they said that this is the sound quality of laptop and we dont do anything as this is not any technical fault. We ask them to return the laptop and they deduct 30% of 2799 SAR which is around 840 SAR.
I have to bear the loss of 840 SAR for the misleading of the salesman there. I will try to put up the issue at chamber of commerce and make a sue against extra stores.
Dont buy from...
   Read moreI had a truly disappointing experience with their maintenance service. My Panasonic washer/dryer, lightly used for less than two years, began leaking and malfunctioning. Despite numerous calls, I faced delays, miscommunications, and incompetence. Technicians arrived unprepared, lacked expertise, and failed to diagnose the issue. After a lengthy wait, the appliance was collected, only to return with the same problem and new issues. Communication was abysmal, with no updates, explanations, or quotes provided. Attempts to reach them were futile, with calls disconnecting and store staff clueless. In short, their maintenance service is utterly inadequate â save yourself...
   Read moreAn amazing shopping arena filled with electronics consisting of mobiles, tablets, laptops, TVs, air conditioning units and u name it.
Extra has always been my preference for shopping electronics.
The best part is their customer service that u can benefit from even years after your purchase.
Their system will provide all your purchases from Extra stores, registered under your mobile number.
Thank you Extra, u r a wonderful...
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