This place is an utter scam, very unprofessional and extremely poor customer service. I was cheated of my money after paying $340 for my booking and Ryder's refused to deliver the service!
I had to reschedule our session due to our friend having a dislocated arm and torn shoulder muscles. Ryder's (Tze Wei specifically) had agreed over email to hold my credits and asked me to inform them when we were ready with our new date. However after my friend had recovered and I reached out to them to rebook our session, they claimed that the credits were no longer valid even though there was never any communication during our email correspondences that the credits had an expiry date, nor any indication in the booking confirmation or website of this. Even worse, they refused to reply any of my email follow ups asking for an update.
So in essence Ryder's just pocketed the money and refused to deliver the service even though they agreed to and (clearly) are well able to. I would leave 0.1 stars if that was even a...
Read moreToday my friends and I had the pleasure of being coached by Tze Wei at Ryders, and I must say, it was an incredible experience. Her friendly and approachable nature made us feel comfortable right from the start, and her patience throughout the sessions was greatly appreciated.
Tze Wei’s deep experience in wakeboarding really shone through as she guided us with precision, correcting our mistakes in a way that was both constructive and encouraging. She paid close attention to every detail and provided clear, practical tips that helped us improve quickly.
If you’re looking for a coach who is both skilled and personable, I highly recommend Tze Wei at Ryders. Thank you for an unforgettable...
Read moreI had an outstanding experience with Ryder Wakeboarding, and I owe it all to our fantastic instructor, Tze Wei. From the moment we started, it was clear that she is both highly professional and exceptionally experienced.
Tze Wei guided us through each step of the wakeboarding process with meticulous attention to detail. She was patient, correcting our mistakes and providing clear, constructive feedback that helped us improve rapidly. Her approach not only built our confidence but also made the entire experience enjoyable and rewarding.
Thanks to Tze Wei and Ryder Wakeboarding, we had an incredible time on the water. I highly recommend them to anyone looking to learn or improve their...
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