Pizza Perfect Rynfield — Local services in Gauteng

Absolutely pathetic!!!

I ordered online and about 40 min later received the order. When I got back in the house I saw the order was wrong. I phoned the store and got "sorry we will send the order". I asked what they are going to do to compensate us. Answer was nothing. We must return the wrong order when the driver gets here. Spoke to the manager eventually,explained the story and also got "sorry". I then asked her how are they going to compensate us. As now some of the family members can eat and others must wait. I waited ONE hour for the next delivery and had to return the sub that was wrong to the driver that was made over an hour ago. Wonder if they actually gave that to someone?? I think it is pathetic. Not even a cold drink to apologize? Half the family ate and the other half had to wait??

And when we received the 2nd order the food was cold????

Will never ever use pizza perfect again. Will also make sure other people know about this. This is exactly why we always get Romans. Their orders are correct and the...

More than a year later, and nothing has improved at this Pizza Perfect franchise. The last time I ordered, I waited almost two hours before finally giving up and fetching the food myself, arriving to cold food and having to insist that it be remade.

Against my better judgment, I decided to give them another chance. Big mistake!! Exactly the same experience.

Despite being listed on Uber Eats, they insist on using their own drivers, even though they clearly don’t have anywhere near enough to keep up with demand. It completely defeats the entire purpose of the platform.

If they’re not willing to invest in more bikes and drivers, then they should remove themselves from Uber Eats entirely. At this point, it’s not just frustrating, it’s a waste of time for customers and seriously damaging to the...

This is an absolute pathetic branch. I dont even think one star gives it justice. We order 2 large pizzas en 1 small pizza for delivery. An hour later we phone and ask if we are still getting food. Oh no, we hear they are short staffed and only have 1 driver doing deliveries. Why not say so upon ordering????? Never the less, my husband drive down to collect. Just to pay R460 for ice cold food!!! The manager was not even there, probably explains why it goes like this!! Thanks for a really nice, cold meal. It was worth an hour's wait!! I am honestly so pissed off that my husband even paid for this and came home with this. I am so sorry I was not there so this place could meet me. I would not have paid for this cold , disgusting dough you call...