We ordered from Decofurn and our delivery was managed by garden Route Cargo. Our driver for the delivery was beyond excellent. He is so good at figuring out a tough situation, communicating and managing the delivery ON HIS OWN that we were absolutely astounded. This man was so kind and so wonderful we absolutely could not let him leave without reaching out to the company to commend his service Further, Garden Route Cargo delivered a day earlier than the Decofurn estimated delivery and our boxes were in an immaculate condition, meaning the contents was pristine. The delivery was so good that it makes you understand what excellent service looks like. I highly recommend using this...
Ā Ā Ā Read moreI ordered a bookcase from Decofurn in Cape Town to have delivered to Knysna. Garden Route Cargo were Decofurnās courier of choice. Once the parcel had arrived in their dispatch office it was noticed by GRC staff that the product was slightly damaged. After asking my consent GRC took it upon themselves to send the damaged parcel back for a new one. I didnāt have to do a thing. Just a few days later than the original delivery date my parcel was delivered in the most pristine condition I have ever seen cardboard boxing delivered. They even added a gift to the delivery to say sorry for something they didnāt do wrong! Absolute great service from Gert...
Ā Ā Ā Read moreI am blown away by the friendly and efficient service received from Garden Route Cargo and Decofurn! At every point in the process I received an accurate update. Beautifully clean vehicle, presenetable driver and delivery man, goods packed in such a way it would have to fall off the truck to be damaged! Hopefully Decofurn understand to what extent you contributed to an excellent buying experience. ...
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