Bought a expensive leather electric recliner settee, when it was delivered it was damaged on one side, and the colour was different to the swatch, so as the product was damaged it needed to be returned to the manufacture so we requested that they could send us the one in the colour that expected to recieve in the first place. We recieved a call saying they would be delivering the settee we requested within a few days. But in fact what we recieved was the settee from the showroom so a second hand settee in effect with no reduction in price or being informed that it was indeed the show room model and the back kickboard was also cracked. Will i use the service...
Read moreThis is the second time we have made a purchase from the shop. Because we were so pleased with the service and our purchase the first time we returned. With this purchase there was a problem with our table which we did not see until after the guys had left. We rang and explained and were immediately informed a new one would be ordered and the damaged one returned to the supplier. Our replacement table was here in 2 days. Excellent customer service from...
Read moreWe were really amazed on the service we received from all the staff. They even opened just for us on a Sunday for over 4h. Been there 3 days in a row. We kept changing and changing even so all their staff didn't push to close the deal but provided more and more option to accommodate our wishes. Absolutely 5* place. Best furniture shop...
Read more