Enfidha-Hammamet International Airport — Local services in Maghreb

This review is to speak about TAV and their policy/practice in running Enfidha airport. When asking all passengers to remove their shoes, you should provide plastic slippers like elsewhere in the world (excepting other Tunisian airports of course). You can imagine the dirt on the floor and carpet and then having to walk on it bare feet/in socks before putting ur shoes back on ! And no it's not an exception, it's the third year I'm traveling through this airport, always asked for slippers, never seen one. toilets : the best way I can describe them : shameful' !! They are disgusting, water on over but not when you need it : robinets !! No soap, no hand dryers (not working), no cleaning ! The cleaning ladies are always standing outside discussing other matters, doing anything but their jobs. The bad smell is sufficient to make you puke everything you have in your stomach. cafeteria : please be aware, that this airport which can't afford slippers, can't afford to run respectful clean toilets, is charging higher prices than Zurich (where I live) or even Singapore/Tokyo....name it, when it comes to food/drinks. Have a look at the price list in my posted photos along with this review. All prices are in Euros, of course Tunisian dinars are no longer accepted once you pass security. Espresso at EUR 5.30 or a local beer at EUR 11 and my favorite : the small bottle of water (since there is no clean water you can drink inside, you have to buy their water) they small water bottles are displayed without prices until you reach the cashier to discover it's being sold for EUR 4.30 !!! Yes that's right and it's a local water : usually sold for less than EUR 0.30 in local cafes. Aboard easy jet, the Evian bottle is sold for EUR 3.15 Please note that the minimum wage in Tunisia is now EUR 118. So this bottle of water, sourced locally, and sold by Tunisian employees (whom I asked if they are maybe paid in EUR and they said they are paid barely above minimum wage, and in local currency of course) costs approximately 4% of the monthly minimum wage in Tunisia 🇹🇳. To give you an exemple, this is like selling the small bottle of Evian at €49 at the airport in France (that's 4% of the minimum wage in France).

Passengers with kids, or with Medical needs or simply who are thirsty have no other choice but to pay these prices, and of course contribute to this conspiracy of TAV airports in charging ridiculously high prices for ridiculously low services, in a country without any control, as if it's a jungle....

Would have been 1 star had my partner not upgraded to VIP lounge and check in.

Read so many reviews about overpriced food and long queues because of slow check in and this was the case when we arrived.

The VIP lounge cost £34 per person and was worth every penny. Air conditioned room with comfy sofas, WiFi and free snacks and drinks including beer. The staff here were amazing!

After a short flight delay we were moved down to boarding which is where we experienced the sad side of Tunisia. We had to go through two security checks. The first was a local thief who wanted to rummage through your bags first to confiscate certain valuable items in Tunisia which turn out to be ECigarettes (we were told at the hotel these cost roughly £200+ in Tunisia so it's cheaper to smoke) he confiscated my partners with the claim that batteries can't go in hand luggage even though they aren't allowed in hold and must be taken on board. When challenged his English had mysteriously disappeared and resorted to French using his phone to translate. He then warned us that if we do not give up any items with a battery they would be picked up in the machine and confiscated anyway. I took my chances

Went through the scanner at the next security check with an X-ray machine and sure enough, my E Cig got picked up, bag opened, checked and this guy pulled out my ECig, said it was fine and off we went.

Don't be fooled by the older guy at VIP security check. I did try to argue the case that my phone, laptop and iPad all had batteries therefore should not go on board but he won't get away with confiscating larger items without rousing suspicions but we were last out of the lounge and running a little late so had no time to stand ground and say no to this thief!!

This experience left a sour taste in an otherwise excellent holiday in Hammamet.

3* would have been 5* if not for the thief and the review if just for the VIP suite. Didn't experience issues on arrival as it was a late night flight and the...

It is one of the worst airports in the world. Staff definitely need more training and are a bunch of crooks, including management and duty-free staff. Prices are not duty-free prices. A water bottle, for example, is around 2 dinar outside, which works out around £0.54. However, it costs €3.50 for the same extra small water bottle. The prices don't reflect the actual cost of items as it costs around 92% outside the airport. If this is not a rip-off, I don't know what is. Staff need more training in how to talk to humans as they used to dealing with dogs. Basically, you can ask them any question and get the wrong answer back every time. They are either high on drugs or something else because their reply is in the most uneducated and in the most aggressive manner possible. The managers should teach them to talk to people appropriately and also learn to talk to people theirselves too. There are a couple of other things, but I don't have the time or energy to waste my time with these crooks. My worst experience by far, in any airport I have ever travelled to in any country, has been at this airport. I would recommend using a different airport just so you can save yourself from a bunch of incompetent crooks. Other than these idiots at the airport, the country itself was amazing, and the people are the most welcoming and happy people in the worst. The prices in the cities were very much affordable and you can tip everyone each time after shopping and still have enough money. The activities are cheap and cheerful. The food is delicious. The taxis are extortionate once you find what the actual rates are. Overall, it was a lovely experience in the country except the airport, which people should avoid...