We hired Najmat Suhail Moving Company on short notice, which was convenient. However, several issues occurred during and after the move that we found concerning.
Some of our furniture was damaged, including a lamp and a mirrored table. Adhesive tape was placed directly on decorative garbage bins, which caused damage, and one bin broke. Items were left behind in the old apartment, such as our rice cooker and some mats. We also found that the team didn’t clean up after moving, and food waste was left behind.
One of the most serious issues was that the contents of our refrigerator and freezer — including meats, fish, and saffron — were packed into regular boxes without informing us. This led to food spoilage. We weren’t contacted about this, despite them having my husband’s number.
Some items we had carefully packed (like china) were unpacked and placed loosely with unrelated items, such as seasonings and oil, without proper wrapping. Additionally, the curtains were not reinstalled correctly and were damaged. A Dyson vacuum was also left behind, and we were asked to pay extra to have it returned.
Another point that really upset me was that they used my air fryer paper to wrap some of the items. This was very disappointing — a professional moving company should come prepared with their own proper packing materials. Using my kitchen supplies without asking felt careless and unprofessional.
While the move was completed, our overall experience was disappointing, and we believe there’s a need for much better care and communication. We hope this feedback helps others make an...
Read moreWe recently used Najmat Suhail Furniture Removers for shifting our office, and the experience was excellent from start to finish. The team was punctual, professional, and handled all our office furniture and equipment with great care. The packing and transportation were done efficiently, ensuring everything arrived safely without any damage.
Their staff was polite, well-organized, and very supportive throughout the entire moving process, which made the relocation smooth and stress-free. We are highly satisfied with their service and would strongly recommend Najmat Suhail Furniture Removers to anyone looking for reliable and hassle-free...
Read moreSuch a bad service. Sent only 3 men to move. They took about 7 hours to pack up a small 2 bedroom apartment. Offloading room 3 men 5 hours. Very slow at everything! Did not even help to unpack things. Quite ALOT of our things were also damaged including a chair, shoe boxes, leakages of our toiletries, bleach spilt on our belongings. Would...
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