Several times I did play on this well nominated golf course, however, under certain circumstances the performance and perspectives of member of staff has changed dramatically, from time to time, which has lead to this very negative review. Golf is a sport that requires patience, a positive and rather optimistic and friendly environment, that allows top tier performance during a round of golf.
The following has rather been quite annoying, rather than walking away and to let this golf course continuously destroy the reputation, I'm taking my time to review:
Being forced to share golf carts, in an empty golf course, that requires renovation, and a rather ghetto style main entrance, filled with dust, dirt and it construction al over the place, is too much to ask for.
It is unacceptable having to share, during a pandemic, a golf cart with a stranger, apparently there this golf course is trying to kill # put their customers into danger by allowing the chance getting infected.
Not allowing to take pictures of the Downtown Dubai is also rather shortsighted, pictures, sharing moments online is the very best marketing you can ever get.
Charging additional AED 75 only for allowing an audience to attend, a person that I recommended to play golf and to simply become a member is rather unacceptable.
I only wanted to drop my companion at the Driving Range, so she can have a breakfast coffee at 615 am has lead to several attacks of Mr. Ubaid, asking her to leave the premises and golf course if she does not pay.
Such unprofessional actions are rather against human rights of a person that only wants to offer a coffee to a guest that only wanted to watch other people playing at 18 holes, there should not be any charge for a person watching other people playing.
It is rather sad to see that the management of track meydan gold course rather copies and pastes standard replied to negative reviews on Google and Tripadvisor.
I did manage to have a chat with Mr. Brennan, and in my opinion he rather seems to be extremely arrogant, ignorant and tries not to offer any solution oriented outcomes to satisfy any customer that has such requests, as to only being treated not like a second guessed person.
There is nothing to be proud of refusing to offer solutions and to only requests for an email and further investigation based on policies.
Unfortunately, in my opinion, this golf course has been mismanaged dramatically over the past months and there absolutely no hope for you such inappropriate and unconcerned management to seek for improvement.
I decided to simply walk away and let this golf course rest in dust, construction, leaks, and humidity damages, and to let the pride destroy themselves.
I would strongly suggest anyone not to play at this golf course, it is an extremely uncomfortable environment and not one single member of staff has been ever been welcoming my friends and myself with a simple smile.
Even during the game, member of stuff are still using their mobile phones, distracted players by leaving their equipment (machines) on and still to stand in the middle of the fairway trying to get hit by golf balls instead.
I left the golf course after the 10th hole and decided not to return every again.
If you want to have a lovely day and enjoy a round of golf, Track Meydan is the very worst place to consider.
DO NOT PLAY AT TRACK MEYDAN # waste of time # energy # unhappiness and rude, ignorant member of staff all over the place. There are much better courses to play at, but...
Read moreBooked Golf (1st time here but have been to several in UAE) through a third party company and got my confirmation (time and additional information) and made my way there. Typed Meydan Golf into Google Maps and it took me to the range golf section which is not far from the main entrance. An employee said i need to continue further down the road. Got back into my car and there were no signs to direct me to the entrance until we saw 1 sign to say turn back. Very difficult to find the entrance to the Golf Club. Approached the reception and there were 2 couples booking a golf session. After they were seen, gave my name and time of booking. The lady said she cant find my booking and asked me to repeat my name. I repeated it twice and then she said i found it but not at the booking time slot i mentioned, but she said it was ok. She asked me to pay for the Golf cart, which i did. She gave me 2 receipts (yellow and white) and asked me to present these to the guys outside where the golf cart are. Handed over my receipt then the 2 guys and they started to have a disagreement as to who was going to be given a golf cart as there were only 2 available and they needed 3 (2 customers who were in front of me at reception). I said that mine is a booking and that my cart should be ready. Is there a problem with my cart? They replied no sir we are working on it. Such a big establishment should have more carts available and it was not like it was a weekend. Then 1 of the guys asked for my golf bag/clubs. I said it is here showing my clubs. He then asked if i had a golf bag, which i replied no, just my clubs. He said that i can not use the golf cart as i dont have a golf bag and that in order to use cart, i need to hire a golf set. I asked if this was company policy or are you just trying to pressure me into hiring your golf set (pressure selling tactics) or is it because you dont have enough golf carts to put ne off? As i have been to so many of your competitors and i have never been rejected a cart based on not having a golf bag. I got very frustruated as all they were doing was wasting my time. He said this is company policy - no golf bag, no golf cart. I then walked back to reception, asked for a refund. The lady asked if there was a problem. I asked her a simple question. Are customers not allowed to use the carts if they dont have a golf bag? Is this conpany policy? She replied, i dont know. I have been to several Golf resorts and never been treated like this. It should be a very simple process. Book golf and pay online. Pay extras at the golf club (eg. Guest, items at the shop etc). Golf cart should be ready with name or booking number on it and then enjoy playing golf. Not to mention to use the other facilities such as the...
Read moreDear [Golf Course Management],
I am writing to express my dissatisfaction with the recent golfing experience at your course.
The golf carts were not delivered until two minutes before our tee time, and one of them malfunctioned on the first hole. Additionally, the handbrake on my cart was faulty, requiring extra caution when parking.
The lighting conditions throughout the course were inadequate, despite initial hopes that they would improve as darkness fell. The trees obstructed some of the lights, hindering visibility. I suggest that your team study the Carya course in Turkey as an exemplar of effective floodlighting.
The tee boxes were in such poor condition that we were forced to relocate in search of suitable teeing areas. The fairways, despite the high cost of the course, were inferior to those found on municipal courses in Scotland. The greens were the most disappointing aspect of the course, with no evidence of pitch mark repair.
Regrettably, I cannot recommend this course to others, and I have no intention of returning to play there in the future.
I hope that you will take these concerns into consideration and make the necessary improvements to ensure a better golfing experience for future customers.
Thank you for your attention to...
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