Ordered a Mystery box of Candy apparently worth £30 but was reduced due to being out of it's BBE. Received the order almost 2 weeks later even though I opted for 1st Class. Upon receiving, some of the items were actually open, as in sliced open. The contents of the box were worth £10-£13 max and you could tell that they were the items that no one buys as they're disgusting, i.e Root beer float Mike and Ikes (vile tasting). Banana flake wheat crisp things worth about 50p. The box was supposed to be 'World Candy' and most things inside were from the UK. There was no major brand candy in the whole box other than a destroyed box of Lucky Charms. Again, the box was sold as being worth £30. If I had paid the full £30, i'd have been getting an instant refund as the box contains cheap, rubbish and inedible items with some of them actually being open! I'm giving them a 2 star as opposed to the 1 seeing as the chamoy sweets were actually decent, but these were bought outside of the mystery box. Don't bother buying if you see the BBE ones come into stock, I wouldn't purchase from here again. Also email/facebook correspondence lacked massively. I even called the shop and left a voicemail to no reply. Customer service was...
Read moreDo love coming here due to the amount of choice there is however the younger lady behind the till I feel is a bit stand-offish, I find her quite rude (finishing off her conversation with another member if staff prior to serving), not a service with a smile, saying have a nice day, the type of thing you get in other stores (I do appreciate people have bad days but it's a bit of a coincidence its every time we have been in to the store). Would we come again? Yes as the choice is marvellous, american sweet's, old school sweets everything your younger heart could desire and at a...
Read moreIve never used a worse company for an order. DO NOT order from here. Ive had better service from scammers.
No conformation email, no tracking number, no order number, no contact, uncontactable after countless emails and calls, arrives 13 days late, FINALLY spoke to an owner, said it might be my fault?, said they'd call back - that was a week ago.
A terrible terrible company. God knows how such a poorly run business is still going. It must take more work to be this bad at what you do. I look forward to the day when...
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