We cannot praise German Kitchen Store enough. Buying a kitchen is often a very big investment – not just financially but emotionally and considering buying it from an online store was very much an unknown. From start to finish the customer service we receive was literally no less than excellent. And all of it during lockdown! The communication between Ryan and ourselves was spot on – every email was responded to straight away, every query was answered quickly and concisely, and we were able to speak to him personally whenever we called. We used their excellent design service – the 3D images were very good and gave us a really good idea with regard to envisaging the final layout and how it would look in our house. Any alterations we asked for were done just as we asked and we received a revised layout, including an adjusted 3D image, quickly and to our complete satisfaction. The ordering process was very simple and secure. Our final order went through easily via the firm’s payment system. We were advised of possible delivery dates and were able to request a spefici delivery date which suited our project. The kitchen was delivered bang on time and correspondence again was fantastic – we received communications direct from the delivery company, which was extremely reassuring. The whole process couldn’t have run more smoothly. We had previously investigated the possibility of purchasing a Nobilia kitchen from, first a local company, and also from HomeBase. Neither compared, in any way WHATOSOEVER to German Kitchen Store - both in terms of service or price. The quality of the kitchen is excellent . I will be recommending their services to every person I meet, I cannot rate them highly enough, and I cannot thank them enough, for enabling us to finally have the kitchen of our dreams. Thank you Ryan and everyone at German Kitchen Store! You have been absolutely amazing...
Read moreHaving visited several kitchen companies, only to leave frustrated by high costs and overselling, we found The German Kitchen Store on Facebook, by accident, while searching for online kitchen suppliers. We’re so glad we did. Costs were considerably cheaper, but that wasn’t the only reason we chose The German Kitchen Store. Ryan was knowledgeable, helpful, accommodating and made everything effortless. Nothing was too much trouble; he was quick to answer our questions and also made suggestions that saved us a few extra pennies. In truth, we’d have been mad to buy from anywhere else - it was a no brainer! Delivery was also very well organised, with the guys phoning ahead to confirm timings. They were great, unloading our new units on the hottest day of the year without a single moan or bad word.
The Nobilia Kitchen Units went together easily - fitting them ourselves (my husband’s a carpenter), we were impressed by the build quality.
Algarve Granite provided our quartz worktops - also organised by The German Kitchen Store. Again a professional service completed to time with Ryan making all the arrangements.
We’re very happy with our new kitchen, and also very happy to recommend The German Kitchen Store. Don’t bother...
Read moreFantastic experience using GKS. We initially looked at all the major kitchen outfits (Howdens, Wren etc) but they didn't quite have the handleless German Kitchen we wanted so stumbled across GKS on Google.
We visited their showroom to get an idea of the quality and were impressed with the units but also their customer service.
We went ahead and placed an order, paying for the design service and providing the measurements ourselves.
The units were all delivered carefully and on time. There was no damage and no missing parts. Our independent kitchen fitter had never fitted these units before but didn't have any problems with them so can't point to any faults there.
To top it off, it was one of the most competitive prices we had and at the time of ordering they threw in a free hot tap which was a nice touch.
Alex, Ryan and Phil have all been helpful whenever questions were asked.
Would...
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