UPDATED: I submitted a review about a week ago with 1 star (below) due to never receiving an order and my local post office stating the tracking I had as not valid. I need to sincerely apologize to MinMax Games. I was visited today by a neighbor whose child stole the package from my porch. I also went back to the post office to ask again about the tracking. Thankfully, I took down the employee's name that said the tracking was invalid and spoke to the manager, letting them know what happened and that I was not given truthful and valid information. I have given a new 5-star rating review (I don't know how to change the original 1-star, but will if anyone knows how) because the research I did do would have been absolutely 100% correct had it not been for the child stealing. Thank you for reading this and again, my sincerest apologies to MinMax Games.
I ordered a Pokémon Fusion Strike Elite Trainer Box from MinMax games; according to the tracking they provided, it was delivered to my front porch. It never came and hasn't since. I contacted the customer service email they had provided on the original receipt and explained what happened. Their response was there was nothing they could do once a tracking number was provided and to contact my post office. I wasn't happy, but I can understand their response. My HUGE ISSUE is that I did contact my post office, the tracking number I had DID NOT SHOW IN THEIR SYSTEM. They apologized and said unfortunately, I got scammed. So, that being said, I would highly recommend not ordering from MinMax. I did my research and this company looked entirely legit from everything I saw and the prices were not too good to be true, I compared them to the other sites I have ordered from, none of which I have ever had any problems with receiving my products. I hope this helps everyone that...
Read moreI'm from out of state and I had ordered with this company thou TCG. The owner reached out to me very fast so that's a plus but the only plus cause I waited 30days ordered in Oct and waited till November still didn't receive my cards I ordered from him and when we spoke he asked me to wait cause it was the busy season which I understand but when the time was up. I knew something was wrong and I tried to resolve it with the owner but he wasn't having it. So I contacted TCG player to get my refund back and when I showed them the conversation and proof from Google that I am not the only 1 who is deal with this issue they was more certain to deal with this issue. I am not 1 to be lied too. Probably going to the store is absolutely the better way to get w.e. he selling but buying online with this guy or girl is a dub for me. Thou the pictures it looks great but thou what I experienced was a hell nah. Ladies and gentlemen go to the store if you can but order online at your down risk is all I have to say.
Now to the owner try to be more courteous and faithful to the ppl who trying to actually do business with you. I have 3 main cards store I shop from weekly and I have a few on TCG player. Loyal customer are the ones who gonna keep you and the business running. Hope 2024 changes for the...
Read moreNEW EDITS TO THIS REVIEW BELOW; THEY ARE 5 STARS. I ordered a Pokémon Fusion Strike Elite Trainer Box from MinMax games; according to the tracking they provided, it was delivered to my front porch. It never came and hasn't since. I contacted the customer service email they had provided on the original receipt and explained what happened. Their response was there was nothing they could do once a tracking number was provided and to contact my post office. I wasn't happy, but I can understand their response. My HUGE ISSUE is that I did contact my post office, the tracking number I had DID NOT SHOW IN THEIR SYSTEM. They apologized and said unfortunately, I got scammed. So, that being said, I would highly recommend not ordering from MinMax. I did my research and this company looked entirely legit from everything I saw and the prices were not too good to be true, I compared them to the other sites I have ordered from, none of which I have ever had any problems with receiving my products. I hope this helps everyone that...
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