21 PLUS Smoke Shop — Local services in Agawam

So I’m trying to quit smoking cigs so I went to the place cause it was convenient and they have low prices on cigs which is great. I bought a $70 vap which had nothing included. I her too buy 2 batteries that fit the vap, he knows my whole family goes whole family comes in there almost everyday. I explained to him I just bought this set up and the batteries are not charging. He had the worst customer service I have received prob any where. He showed me a small sign that is on the case that you can not see I explained I bought this kit two days ago and he said no refunds even when u bought it two days ago. He told me I can buy another pair for $10 each one which it takes two. He’s telling me that I can take the chance and see if these ones break in two days. Worst customer service I’ve...

What a rip off! She tells me the cone rolling papers are $5 dollars each. Buy them at the dispensary for like $1 each. Then I asked about some Game cigars- which clearly state on the package 2/$1.00 and she says they are actually $5. The lady goes on the say they are required, by the state, to sell them for $5 each. What a scam- anywhere else and they are 2/ $1 as advertised on the package. I guess there’s NO LIMIT to their...

Always treated great when in Store. Chuck was very nice and my dog Loki just loved going in to. See him and get a milk bone. He would literally run into the door and run around the place to say hi and to also get his cookie… now….no more chuck….no more cookie. He just watches me go in with a sad look...