Viaero Wireless — Local services in Ainsworth

Very unhelpful, My husbands phone was over heating and the battery only lasts him half the day and it says that is supposed to have a battery life of 2 days. He is never on it because he works all day. Their suggestion was for him to not have it in his pocket........where is he supposed to put it?!?! That is my question. I was very disappointed in their response to us asking if we could get him a new phone or have it checked out. They said..."well it's not doing it now so bring it back when it is doing it" We live 30 miles from town...how are we supposed to run to town when it starts acting up?!? VERY DISAPPOINTED (Not my first negative experience with...

One, It's too expensive. Two, If you want to go to Lincoln or Omaha, You can't have this service. It sucks and the ladies in the store will continue to lie to you about it. East of norfolk it does and roams limited and slow.

I was also told from the lady in the store.. That if I moved they would let me out of contracts.. after seven years of 6 phone lines through them it was not the case in fact those in Ainsworth cannot make that decision so the shouldn't be quoting it. Very long sad relationship. I am glad it's over. I went to tmobile.. got 5 lines after taxes on a biz account for 180bucks. Yea beat that viaero......

Customer service has improved a lot lately, I had to update my review because of it! These folks do the best they can within the corporate structure they are bound to. Good service out here, decently priced. Could use a better phone selection, however. More name brand units would be nice! Overall, a pleasant...