Melvin’s Customs LLC Towing & Scrap — Local services in Akron

Hello, I have progressive as my insurance, Melvin’s towing left me on the side of the road for 5 hours with a baby in 100 degree weather. I was lucky people stopped to give us water and a couple of minutes in there ac veichles. He didn’t pass my car to anyone else when he had the choice to. He allowed a 3 year old and a mother to be waiting from 1:30-6:00 in the heat. I am disgusted by his work ethic , his decision on taking care of customer I need is inhuman. Do not use Melvin’s towing. He chose to use pic up everyone else but me and he closes at 6:00. How dare this company. I will be I forever in shocked and traumatized for...

Liberty Mutual assigned this company to pickup my vehicle and they never showed up or called me back, they put me on hold for 30 minutes until I hung up left a voicemail. They never called back so when the text message asked me have they arrived I said liberty mutual called me and told me that they would try to get in contact with them, Liberty Mutual could not reach them by phone so they asked me could I wait for another provider? I said yes. This Company gave me a 250 minute wait time. And they still never showed up. I don’t know how they stay...

Thank you to this black owned business for coming on time to tow my vehicle. I wish I could give them more than five stars because they were very professional very nice and most important on time and they also communicated with me. I recommend them I recommend them I recommend Melvin's customs...