Called today and spoke to Tiffany. I had a customer that was in need of trailer door hinges. I removed one of the broken hinges and handed it to her in pieces. She and her staff postponed their lunch purely to assist me (a customer they did not know) She immediately retrieved the proper part but sadly only had 1 in stock (I needed 4). She then took it upon herself to call a direct competitor to see if they had the part, and luckily they did in the correct quantity. She also gave me the address and contact info of said company. I consider this top notch service not typical of our current times and truly wish I could have given them my business today. This will be my first call for heavy duty parts in the Albany area from now on. Thank you...
Read moreThe alternator in our old Prevost bus died recently in Albany, GA. After several calls to other service centers, I called FleetPride and spoke with Tiffany and then Max.
I limped the bus into the service center, and Max and his team confirmed the alternator was dead. They then went to work on sourcing a replacement.
Long story short, Tiffany found the parts and coordinated shipping and then Max and team immediately went to work when they arrived and had us back on the road in short order.
It’s never fun to break down, but Max and his team at FleetPride did a great job helping us out. Much appreciated,...
Read moreThe service is very professional, shout-out to Tiffany for helping me and going outside the call of duty to make sure I got the parts I needed. Thanks to management and staff for being patient if you're in or around Albany ga. The Albany ga Fleetpride is the place to go for...
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