Three Rivers Veterinary Clinic — Local services in Albion

This used to be a decent veterinary clinic. I’ve taken my pets here since I was a kid. I’ve went out of my way to continue going to this establishment even after moving, but it wouldn’t be worth it if they were next door anymore. I waited a month for a Saturday appointment @8:30 that I specifically asked for, and verified the date on twice before putting it into my notes. I show up for the appointment this morning and am told my appointment is for the coming up Wednesday in the afternoon. Either the receptionist working that day put it into the system wrong or they changed my appointment date without notifying me. This, on top of them forgetting to add services to my dogs’ appointments that I specifically ask for multiple times, and am told will be noted. Not to mention, the disregard for my pets health when I’ve brought up serious concerns, and am brushed off about the severity of an issue. It is just disappointing, because while I don’t mind waiting for an appointment that fits with my work schedule- I can’t afford them making mistakes with scheduling or the services I request. Not to mention because of her special needs my dog is usually sedated for her appointments to reduce her anxiety, so any unnecessary or failed vet trip- is extra stress on both her and I. I will be following my friends and family’s footsteps and taking my pets somewhere else, where they can get more...

We had to have a emergency euthanization for our pet named Buddy. He had cancer for over to years on his arm specifically. Around 4:30 in the morning, he started to try and tear it off so we called for an emergency. The vet there was extremely unsympathetic, to put it simply. It was almost like he didn't want to be there that early in the morning. As a result, instead of giving us time to grieve and spend moments with Buddy, he immediately started the process and injected Buddy with the toxins. Emergency situations are clearly too much for this vet to handle and this isn't the first time we had issues. The old management was good, but the new is bad, to put it simply. We're not coming back. Also, my mother had to call the emergency line multiple times to get an answer. Why have an emergency line if you are not going to answer, lack compassion, and clearly value your selfish desires more than the animal on...

Do not bring your pet here to get fixed if you want to bring them home alive! My sister took her 2 year old puppy there to get him Neutered and he died during the procedure. After the fact they didn't even bother to call her to make sure she was ok,nor send any condolences for weeks. When I called to ask them why,their response was we can't send everyone flowers when their pet passes! My question is how many pets do you have dying from getting neutered! He was her only pet and now she goes home to an empty home and a broken heart! Just seemed heartless if you ask me! Beware and Shame on you! It's not hard to be a decent human being.I'm not the type to leave these types of reviews but by the intensity of this matter it's definitely justified!! What a horrible place and I also know this post won't bring her sweet baby back but I don't want this to happen to...