
Let me share my experience: if youâre not using Units, you might end up spending a lot more money. I was rushed to move my business items before my new location was ready, and I found the owner to be incredibly helpful, friendly, and flexible. I was initially anxious about whether to keep my belongings or find a storage solution. In the end, I opted to store my items with Units for a few weeks and have them delivered to my new shop at the end of the month. I can still keep it outside my door as well until Iâm ready for them to pick up again.
While searching for storage options, I initially stumbled upon a larger chain company. However, as I scrolled down, I discovered another choiceâUnits. I had never heard of them before, as I was focused only on the big-box names. Iâm genuinely grateful to have found Units; they are a local small business. I believe in supporting small businesses because they tend to be more dependable. Speaking to a real person is far more accommodating than struggling with online systems that often fall short.
Small businesses work tirelessly to earn the trust of their customers, unlike big chains that can take things for granted. We have families to support, kids to send to school, and other responsibilities. We're not pocketing millions; weâre trying to make ends meet while providing exceptional customer service compared to the larger companies.
I felt much more at ease knowing that my entire businessâs belongings would be stored in a climate-controlled environment, elevated off the ground to keep pests like roaches and rodents away. Honestly, that alone is a compelling reason to choose Unitsâwho wants to think about those creepy crawlies? Itâs truly more valuable than I initially realized. The convenience of being able to pack and organize my Unit right outside my door is a game-changer compared to making multiple trips to a traditional storage facility.
I can't emphasize enough how pleased I am with my decision to go with Units. Youâll be thanking me later for this...
   Read moreI cannot speak more highly of UNITS! We were moving and the easiest option for us was to get a portable storage container so we could load it and unload it on our time. We have two toddlers so most of our work needed to be done while they were sleeping. I called around to a couple different âbig box containerâ companies. One company which is the most well known, wasnât able to tell me the soonest availability to drop off the storage container without sending an email first to that warehouse location and then would need to call me back at a later time. I am SO grateful I did more research and found this company! Theyâre local to Houston, Sylvia was amazing to work with! I literally didnât have a single time I couldnât call or text and get answers or help when needed. They were extremely flexible and able to schedule my UNIT drop off and pick up with very little notice. I would absolutely recommend this company to my friends, family, coworkers, or anyone else that needs this type of service. I HOPE we donât have a need for another UNIT for several years because I absolutely hate moving LOL but if we did, UNITS would be my first call and I know without a doubt their service will make the stress of moving a...
   Read moreFirst off, thank you so much Sylvia and your team for everything! I am so blown away with your customer service, cooperation and understanding during our hectic time of moving out of our current place while waiting for our new build to finish. You guys truly are a step above and are without a doubt the gold standard in what a storage company should strive for.
I got in contact with UNITS after being blown off by PODS. I spoke with Christina (I think) and told her my story of needing a storage unit within 2 weeks. She was able to quickly pull up a quote that was even better than the competition. Delivery day was seamless, they have a cool remote machine that transports the unit with precision. While loading the closing date of our current house kept changing so in which I had to call back and reschedule our pickup date twice (sorry again UNITS team). They were completely understanding and were able to squeeze me into a different pickup date that worked for both of us.
They are SUCH a pleasure to work with. Unfortunately, I donât have any additional needs for storage for the time being but rest assured if and when I do I will be...
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