The reason you have such a horrible rate by previous customers as well as with me is because you do beyond poor quality work AND YOU HAVE POOR CUSTOMER SERVICE SKILLS. On your receipts you get from the purchase there is no phone number. I had to google the number and when i called and spoke to you in the middle of our conversation u hung up on me and when i called back you didnt pick the phone up but your answering machine did and you disconnected my my call so i could not finish leaving my message. So unprofessional. I will be making a complaint with arden mall in Sacramento ca regarding your poor quality in work and unprofessionalism regarding your customer service. And hopefully enough people complain and you are not able to continue to sell your product in the mall during holiday season. EVERYONE PLEASE BE AWARE THAT THE QUALITY OF WORK YOU ARE PURCHASEING IS HORRIBLE. THE LADIES WHO WRITE THE NAMES ON THE KEEP SAKE ORNAMENTS DO NOT DO GOOD WORK. THE YOUNG LADY SAT ON THE FLOOR AND WROTE MY NAME ON THE ORNAMENT... I THOUGHT WEIRD BUT OK... MAYBE SHE IS MORE COMFORTABLE SITTING ON THE FLOOR???. WHEN I PICKED UP MY ORNAMENT IT LOOKED LIKE SHE WROTE IT WITH HER FOOT. ABSOLUTELY HORRIBLE HORRIBLE HORRIBLE. PLEASE DO NOT PURCHASE FROM THIS COMPANY. In reseponse to your response..... i yelled at you ?????? This is what your rational was for hanging up on me as i was explaining the situation ??? Lol. I didnt even get to finish my story...... i was not yelling at u or even raised my voice at u lady!!! You are a complete liar and u do not stand behind your work ! If it was a simple fix.... then how come there was no resolution to fix the problem? Why do i still have a 15 dollar ornament that looks like a 2 year old my last name on it? You are a...
Read moreI absolutely adore Orinda's Originals! My family and I have been purchasing ornaments from them since I was a little girl; it's become a tradition. They are ALWAYS conscientious of the consumer and never fail to exceed my expectations and create stunning treasures that will be cherished for years on end. My newest addition, an ornament depicting my engagement, came out beautifully and will make a fantastic addition to my tree this...
Read moreI can't tell you how please I was with my order for 3 Christmas order. The ornaments were exactly what I had hoped for. Delivery was amazing fast. I will definitely oder from them again. Thank you for your...
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