Moser's Foods — Local services in Ashland

I used to shop at Ashland Mosers almost every day. Recently I bought some cherub tomatoes there and when I got home they were moldy. I called the store and talked with the manager, who said she would replace them. I came in the next day to get more tomatoes and at the check out I noticed they were moldy also. Really? I called and complained about that and a couple of other issues, no carts inside at night, cashier sitting on a milk crate at register, beer cooler not stocked, refrigerated product sitting on the floor unrefrigerated for several days (remember I was in there every day and noticed product that should have been refrigerated sitting on the floor outside the cooler on Thursday evening and the same stuff was still on floor unrefrigerated on Saturday..... Anyway, called the store again and the manager gave me her supervisors name and number. Called him and he asked me to give them another chance. I did so on Saturday out of necessity. I needed pita bread. Bought three packs and when I got home and opened the package, they were also moldy. All three packs! I called the store and the manager on duty told me that moldy bread wasn't their responsibility because they get it from the bread distributor. DO YOU SELL IT IN YOUR STORE? If the answer is yes then it is your responsibility, duh. I asked her to have someone call me, which no one did. So far in December I have spent over $800 dollars in the Ashland Mosers. No more. I will drive to CoMo or Jeff City rather than give one more cent to a company who clearly does not care about quality product OR customer...

1. For the love of God, please ask the cashiers to not be eating while they are checking out customers. It's gross, rude, and disrespectful. And please don't smack your gum or chew your gum with your mouth open. 2) Also, please ask the cashiers to not have conversations, especially personal, with other employees while checking a customer out. Even if it's a business issue that needs to be discussed, please ask the cashier to excuse themselves from what they are doing with the customer before talking with the employee. 3) Likewise, I find it annoying when the cashier who is checking me out answers the Moser's phone while she/he is checking me out, especially if they do so as they are trying to give me change. This is unprofessional. One customer at a time, please. It seems to me that the cashiers who do this are sometimes trying to come across as stellar employees because they think they can multitask. This is not true. There needs to be other employees who are available to answer the phone. 4) Finally, it seems to me that employees sometimes 'hang out' in the front office when there is often a line of customers waiting to be checked out. It seems to me that the cashiers who are out on the floor working have to ask for help more often than they should have to - the customers waiting to be checked out have priority. Whatever you are doing in the office can wait. And when you do come out of the office to check customers, a simple "Sorry you had to wait" goes a long way in the...

I live in Ashland and I will only go to Mosers if I don't have time to go to Jefferson City or Columbia. There are several things you won't be able to find there. Produce is usually picked clean. Watch the expiration dates!! I don't know how many times I've gotten stuck with something already expired from here (including meat). I've learned to look at the expiration dates first and it's amazing how many products are expired there! We've taken expired items to the front before so they could dispose of them and they did not seem happy with us and gave us a look like they were just going to put them back on the shelf after we left. I'm so excited to be moving back to Jefferson City and not have to come here anymore. If Ashland is growing like it plans to, Mosers needs to kick it in gear before a good grocery store opens for competition. I truly believe the only reason they have survives is because they are the only...