Springhill Golf Course — Local services in Aurora

If you are planning to use this place as a Youth on Course member, I strongly advise you not to come here. I want to share how unbelievably rude the staff was — to the point where I can’t understand why they even accept Youth on Course members.

I initially booked a tee time at 12:40 PM and informed them that I was a Youth on Course member when I went in to pay. At that moment, someone who seemed like a manager spoke to me in an extremely rude tone, saying, “You can only play after 2 PM. The rules will change from now on, so starting in July, make sure to check first before you book.” He spoke in a commanding, disrespectful manner.

Even though this was my first time here and I may have missed the information on their website, I kept calm and rescheduled for 2:10 PM without causing any issue. However, after about three holes, lightning and a thunderstorm started, so I returned to the office to ask about a rain check.

That same rude staff member came out again and, in an aggressive tone, said, “You only paid $5 through Youth on Course. If you want a rain check, go call Youth on Course and get your $5 back!” — practically yelling.

I want to make it clear: it’s not about the $5. If they don’t want low-paying Youth on Course players, they shouldn’t be part of the program in the first place. But if they are going to accept Youth on Course, they must change the way they treat those guests.

I have never experienced such rudeness at any other golf course, and aside from an upcoming tournament, I will not be...

If you’ve ever wondered what it feels like to pay good money for the privilege of being stalked by a mall cop on a golf cart, this is the course for you. My fiancé and I showed up 10 minutes early (because, you know, normal human courtesy), only to be rushed out the door like we were late for a dentist appointment. Meanwhile, the group ahead of us was still picnicking on hole one, but apparently we were the problem.

Within minutes, we had our very own staff “escort”, a man in a cart who seemed to believe his life’s mission was to breathe down our necks and make sure we were playing golf at the speed of NASCAR. Nothing says “relaxing day on the course” like a stranger tailing you, clipboard vibes and all, making you feel like you’re auditioning for the PGA when you just came to unwind.

This was my second attempt at giving this course a chance. First time: rude staff at check-in. Second time: rude staff plus creepy surveillance. I’m starting to think it’s not bad luck, it’s their business model.

Save your money, your sanity, and your swing. There are plenty of courses where “fun” doesn’t come with a side...

From the moment we arrived, Donna's attitude was less than welcoming. She was rude and unprofessional, making it clear that she had little patience or willingness to assist us. Despite our efforts to be courteous and respectful, Donna's demeanor remained consistently negative throughout our visit.

At one point, we asked for clarification on a course rule, and Donna responded with condescension and impatience. Her behavior was not only unhelpful but also made us feel unwelcome and uncomfortable. As paying customers, we expected a higher level of customer service and a more enjoyable experience.

Our day was significantly impacted by this negative interaction, and it is disheartening to think that others may have had similar experiences. We hope that management will address this issue promptly to ensure that all visitors receive the courteous and professional treatment they deserve.

Thank you for your attention to...